Patents by Inventor Roberta Carlucci

Roberta Carlucci has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for tuning a taskscheduling process
    Patent number: 7984441
    Abstract: A method of tuning a task scheduling algorithm for assigning tasks to resources of a workforce management system, the scheduling algorithm being arranged for calculating a work plan on the basis of resources availability and tasks to be carried out by the resources and as a function of predetermined scheduling parameters. The method includes selectively modifying at least a predetermined subset of scheduling parameters; running the scheduling algorithm on the basis of the parameters, resource and task data for each modified subset of parameters to calculate respective work plans; applying a score function to each of said work plans for calculating respective score values representative of the degree of achievement of one or more targets by each work plan; and selecting the work plan to be used by the workforce management system as the work plan being attributed a score value complying with a predetermined selection criterion, i.e., a highest score.
    Type: Grant
    Filed: September 30, 2003
    Date of Patent: July 19, 2011
    Assignee: Telecom Italia S.p.A.
    Inventors: Paolo Briccarello, Roberta Carlucci, Giovanna Sacchi
  • Method and system for tuning a taskscheduling process
    Publication number: 20070039001
    Abstract: A method of tuning a task scheduling algorithm for assigning tasks to resources of a workforce management system, the scheduling algorithm being arranged for calculating a work plan on the basis of resources availability and tasks to be carried out by the resources and as a function of predetermined scheduling parameters. The method includes selectively modifying at least a predetermined subset of scheduling parameters; running the scheduling algorithm on the basis of the parameters, resource and task data for each modified subset of parameters to calculate respective work plans; applying a score function to each of said work plans for calculating respective score values representative of the degree of achievement of one or more targets by each work plan; and selecting the work plan to be used by the workforce management system as the work plan being attributed a score value complying with a predetermined selection criterion, i.e., a highest score.
    Type: Application
    Filed: September 30, 2003
    Publication date: February 15, 2007
    Inventors: Paolo Briccarello, Roberta Carlucci, Giovanna Sacchi