Abstract: A method, printing apparatus and computer program for making documents are provided. In the method, a printing apparatus including a mechanism for placing an order for making a document in a queue, is used. The queue is capable of containing a number of jobs in a sequence in which they are to be executed. The method includes requesting at least one job for making a document on behalf of a user associated with the printing apparatus, receiving the at least one job by the printing apparatus, and automatically placing the at least one job in the queue, wherein when the user is identified at the printing apparatus, in response to which the at least one job ordered on behalf of the user is automatically placed at a predetermined location in the queue.