Abstract: A web-based employment application process is accessed by a candidate who browses, from a client terminal, to the website that hosts the process. From the website, maintained by a server, the candidate launches the program that executes and manages the process. During an online session, the candidate can navigate through the entire process, including the eligibility determination, resume submission and evaluation, and KSA assessment. Following the last stage of the process, an interview conducted by an interactive voice response system, the program evaluates the interview responses. If acceptable, the candidate is hired.