Abstract: Methods and Systems are provided for routing a call to a landline communication unit or a wireless communication unit based on the availability of the wireless communication unit. A call placed to a landline communication unit is routed to the wireless communication unit if the wireless communication unit is determined available. Otherwise, the call is routed to the landline communication unit.

Abstract: A method and system are provided for routing a call to a common number from a calling party, where the common number corresponds to a plurality of users. The method and system determine whether availability of unique identification information for the calling party in response to receiving an indication of the call to the common number, and correlate the unique identification information when it is available to a destination number associated with one of the plurality of users in order to route the call to the destination number.

Abstract: A method and system are provided for selecting a destination number upon receiving a dialed number from a calling party. The preferred embodiments include a telecommunications system that, after receiving a dialed number from a calling party, selects a particular destination number and routes the call to that number. In one preferred embodiment, information about the calling party's end office, such as an originating point code, is used to select a destination number. In another preferred embodiment, destination numbers are stored in a plurality of database locations in the system, and the zip code of the calling party is used to select the appropriate database to query for the destination number. Since the database location selection is independent of the dialed number, the system—not the number dialed by the calling party—determines the appropriate database location to query. These preferred embodiments can be used in a variety of situations and find particular use in a non-emergency service environment.