Abstract: Systems and methods of managing problem determination (PD) data provide for obtaining PD data from a plurality of data sources via an input/output (I/O) interface of a data management device and storing the PD data to a memory of the data management device. In addition, an automated diagnostic analysis of the PD data may be conducted on the data management device. An automated discovery manager may provide the ability to find new sources of PD data and to either reconfigure remote systems to send data to the data management device or to automatically retrieve data from remote systems on a configurable schedule. Dynamically updateable database of symptom information can also be used, wherein the data management device may include a dynamically updateable set of analysis modules with which to conduct analysis on the PD data.

Abstract: Systems and methods of managing problem determination (PD) data provide for obtaining PD data from a plurality of data sources via an input/output (I/O) interface of a data management device and storing the PD data to a memory of the data management device. In addition, an automated diagnostic analysis of the PD data may be conducted on the data management device. An automated discovery manager may provide the ability to find new sources of PD data and to either reconfigure remote systems to send data to the data management device or to automatically retrieve data from remote systems on a configurable schedule. Dynamically updateable database of symptom information can also be used, wherein the data management device may include a dynamically updateable set of analysis modules with which to conduct analysis on the PD data.

Abstract: A method, system and program product for monitoring resources servicing a business transaction is provided. The method includes providing a transaction manager that monitors a business transaction serviced by one or more resources, with each of the resources and the transaction manager having a protocol stack configured to send and receive load-monitoring headers in protocol messages. The method further includes specifying, in a protocol request header in a protocol request message, collection of performance metrics for a resource, collecting, by the resources, the performance metrics specified in the protocol request message and sending the performance metrics collected to the transaction manager, in a protocol response header in a protocol response message. Further, the method includes pre-configuring with policies the protocol stack on a subset of the resources, such that the pre-configured resources can act as monitoring agents on behalf of peer resources and send alerts to a resource manager.

Abstract: A method, system and program product for monitoring resources servicing a business transaction is provided. The method includes providing a transaction manager that monitors a business transaction serviced by one or more resources, with each of the resources and the transaction manager having a protocol stack configured to send and receive load-monitoring headers in protocol messages. The method further includes specifying, in a protocol request header in a protocol request message, collection of performance metrics for a resource, collecting, by the resources, the performance metrics specified in the protocol request message and sending the performance metrics collected to the transaction manager, in a protocol response header in a protocol response message. Further, the method includes pre-configuring with policies the protocol stack on a subset of the resources, such that the pre-configured resources can act as monitoring agents on behalf of peer resources and send alerts to a resource manager.