Abstract: A Resource Connectivity Module (RCM) with an associated interface for network communication to/from a user terminal device provides a uniform user interface for a number of different types of management functions across diverse resources within a mail processing environment. The example uses a browser interface that offers a web interface, to provide an interactive user interface to the mail management functions via the terminal. The RCM implements one or more management control modules, e.g. for reporting and/or control functions in respective function categories. The exemplary RCM also includes one or more resource message handlers communicating with systems of the mail processing environment, e.g. in different protocols. An event handler extracts event data from message data at the message handlers for use by the management control modules and provides necessary data to the message handlers for transmissions responsive to event data from the management control modules.