Abstract: Internet communications between a content management system that stores a plurality of content objects and a third-party system is established. A hierarchy at the third-party system is determined, and a file and folder content object hierarchy at the content management system is generated based on the determined hierarchy at the third-party system. Users of the content management system and users of the third-party system are reconciled by comparing attributes of users of the third-party system with attributes of users of the content management system. Permissions pertaining to user accessed to content objects at the content management system are reconciled with permissions of the third-party system. Reconciled access permissions are applied to content objects of the generated hierarchy at the content management system. Some of the access permissions that are applied to the content object hierarchy of the content management system are more restrictive than the permissions of the third-party system.

Abstract: Methods, systems, and computer program products for gathering electronic signatures to be applied to collaboration system content objects (e.g., contracts, letters, insurance claims, riders, etc.). A collaboration system monitors changes made to the collaboration system content objects during electronic signature processing. A module of the content management system is configured to associate one or more instances of e-signing metadata to one or more of the stored content objects of the content management system. The e-signing metadata indicates whether or not a particular portion of the one or more of the stored content objects has been e-signed by a designated e-signatory. A collaborator who is not one of the designated e-signatories makes a change to one or more of the stored content objects (e.g., contracts, letters, insurance claims, riders, etc.). The change is remediated on-the-fly and the e-signing process continues without having to restart the e-signing process from the beginning.

Abstract: Methods, systems and computer program products for shared content management systems that provide performance analytics pertaining to a project. Embodiments include establishing one or more network communication links between a content management system that manages a plurality of shared content objects and a plurality of applications that cause modifications to the shared content objects in accordance with workflows of the project. Iteraction events that correspond to modifications over the shared content objects are recorded such that interaction events associated with the plurality of applications are selected based at least in part on attributes associated with the interaction events. Relationships between the recorded interaction events such as time durations between certain of the interaction events are calculated. Project performance measurements are generated based on the calculations and/or based on other relationships between the interaction events.

Abstract: Methods, systems, and computer program products for content management systems. Multiple components are operatively interconnected to carry out operations for establishing a user device trust level. A content management system facilitates interactions between a plurality of user devices and a plurality of shared content objects. The plurality of user devices are network connected to the content management system. One of the user devices issues a request to access a particular one of the content objects. Responsive to the request, a two-step device check is performed before granting access to the particular one of the content objects. A first step of the two-step device check process is based on environmental information, and a second step of the two-step device check process is based at least in part on analysis of the content of the particular one of the content objects. The actual bits of the content object itself are inspected.

Abstract: Methods, systems and computer program products for extensible content object workflows. A content management system stores a plurality of content objects. The content management system integrates applications, which integrated applications make modifications to the content objects based on computer-aided invocation of workflows. Upon receipt of a message from a first integrated application indicating an intent to invoke a workflow at a second integrated application, the content management system relays information pertaining to the desired workflow to the second integrated application. The workflow of the second integrated application modifies one or more of the content objects or its metadata or other data associated with the workflow. Selection of the second integrated application can be based on attributes of the content objects, and/or can be based on user interactions within a user interface.

Abstract: Methods, systems and computer program products for shared content management systems that provide performance analytics pertaining to a project. Embodiments include establishing one or more network communication links between a content management system that manages a plurality of shared content objects and a plurality of applications that cause modifications to the shared content objects in accordance with workflows of the project. Iteraction events that correspond to modifications over the shared content objects are recorded such that interaction events associated with the plurality of applications are selected based at least in part on attributes associated with the interaction events. Relationships between the recorded interaction events such as time durations between certain of the interaction events are calculated. Project performance measurements are generated based on the calculations and/or based on other relationships between the interaction events.

Abstract: Methods, systems, and computer program products for gathering electronic signatures to be applied to collaboration system content objects (e.g., contracts, letters, insurance claims, riders, etc.). A collaboration system monitors changes made to the collaboration system content objects during electronic signature processing. A module of the content management system is configured to associate one or more instances of e-signing metadata to one or more of the stored content objects of the content management system. The e-signing metadata indicates whether or not a particular portion of the one or more of the stored content objects has been e-signed by a designated e-signatory. A collaborator who is not one of the designated e-signatories makes a change to one or more of the stored content objects (e.g., contracts, letters, insurance claims, riders, etc.). The change is remediated on-the-fly and the e-signing process continues without having to restart the e-signing process from the beginning.

Abstract: Policy-informed e-signature processing. An electronic signature system (ESS) is interfaced to a content management system (CMS) that stores instances of shared files and coordinates policy-informed interactions with the shared files. Upon detection of an occurrence of an e-signature request event, electronic signature processing is carried out in a manner that observes one or more governance policies that control handling of shared files. When responding to an e-signature request event, the CMS observes the governance policies by issuing an electronic query to a database of parameters, wherein the parameters define metes and bounds of the governance policies. Upon determination that at least some of the governance policies at least potentially apply to the e-signature processing, the ESS and/or the CMS modifies metadata pertaining to one or more workflow objects that are associated with a computer-implemented workflow. The workflow may terminate or be terminated based upon the one or more governance policies.

Abstract: Methods, systems and computer program products for extensible content object workflows. A content management system stores a plurality of content objects. The content management system integrates applications, which integrated applications make modifications to the content objects based on computer-aided invocation of workflows. Upon receipt of a message from a first integrated application indicating an intent to invoke a workflow at a second integrated application, the content management system relays information pertaining to the desired workflow to the second integrated application. The workflow of the second integrated application modifies one or more of the content objects or its metadata or other data associated with the workflow. Selection of the second integrated application can be based on attributes of the content objects, and/or can be based on user interactions within a user interface.

Abstract: Internet communications between a content management system that stores a plurality of content objects and a third-party system is established. A hierarchy at the third-party system is determined, and a file and folder content object hierarchy at the content management system is generated based on the determined hierarchy at the third-party system. Users of the content management system and users of the third-party system are reconciled by comparing attributes of users of the third-party system with attributes of users of the content management system. Permissions pertaining to user accessed to content objects at the content management system are reconciled with permissions of the third-party system. Reconciled access permissions are applied to content objects of the generated hierarchy at the content management system. Some of the access permissions that are applied to the content object hierarchy of the content management system are more restrictive than the permissions of the third-party system.

Abstract: Methods, systems and computer program products for shared content management systems that provide performance analytics pertaining to a project. Embodiments include establishing one or more network communication links between a content management system that manages a plurality of shared content objects and a plurality of applications that cause modifications to the shared content objects in accordance with workflows of the project. Iteraction events that correspond to modifications over the shared content objects are recorded such that interaction events associated with the plurality of applications are selected based at least in part on attributes associated with the interaction events. Relationships between the recorded interaction events such as time durations between certain of the interaction events are calculated. Project performance measurements are generated based on the calculations and/or based on other relationships between the interaction events.