Patents by Inventor Rohit Khandekar

Rohit Khandekar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • DYNAMICALLY EVOLVING TEXTUAL TAXONOMIES
    Publication number: 20200097883
    Abstract: Methods and systems for ticket classification and response include clustering tickets according to semantic similarity to form ticket clusters. A template associated with each ticket cluster is determined that includes an invariant portion and a variable portion. A new ticket sub-class, based on the variable portion of the template, is determined that represents a specific sub-type of an existing class. A ticket taxonomy is updated to include the new ticket sub-class. The tickets are labeled according to the updated ticket taxonomy. The tickets are automatically responded to.
    Type: Application
    Filed: September 26, 2018
    Publication date: March 26, 2020
    Inventors: Fan Jing Meng, Xiao Zhang, Peng Fei Chen, Lin Yang, Jing Min Xu, Shi Lei Zhang, Naga A. Ayachitula, Zhuo Su, Rohit Khandekar