Abstract: A digital notification and response system for digitally notifying customers of an utility. The system includes a plurality of user contact devices, an application programming interface, and a dynamic information database. Real time digital user data comprising bank identified grouping information for forming user groups, user contact device information for each contact device, and utility provided user contact device priority information is received by the application programming interface and stored in the dynamic information database. The user contact device priority information is used to form a first and second group of user contact devices. Messages are transmitted through at least two industry standard gateways to the user contact devices, wherein the messages are simultaneously transmitted to the first group of user contact devices before the second group of user contact devices.

Abstract: A digital notification and response system utilizing an administrator interface to transmit a message from an administrator to a user contact device. The system comprises a dynamic information database that includes user contact data, priority information, and response data. The administrator initiates distribution of the message based upon grouping information, priority information, and the priority order. The message is transmitted through at least two industry standard gateways simultaneously to groups of user contact devices based upon priority information. Once the message is received by the user contact device, the user contact device transmits a response through the industry standard gateways back to the dynamic information database.

Abstract: A method for digitally notifying customers of a utility. The method includes receiving real time digital user data from a utility using an application programming interface in communication with a processor and a network, and storing the real time digital user data in a dynamic information database in communication with the processor. At least one message is transmit from the utility through the application programming interface to a first group of user contact devices before transmitting the message to a second group of user contact devices. Response information is received from each user contact device.

Abstract: A method to provide a digital notification and response to groups of users comprising storing user contact data for at least one group of users, user selected priority information, and user selected grouping information in a dynamic information database, and using an administrator interface to form at least one message. An administrator initiates transmission of the message simultaneously to a first group of user contact devices for all users in the at least one group of users, then simultaneously to a second group of user contact devices, using the user selected priority information. The administrator interface is used to ensure each user is contacted on the first group of user contact devices before the second group of user contact devices. Responses are received from the user contact devices indicating the devices that received the message and when insufficient user contact device information exists to contact the user contact devices.

Abstract: A method to provide a digital notification and response to groups of users comprising storing user contact data for at least one group of users, user selected priority information, and user selected grouping information in a dynamic information database, and using an administrator interface to form at least one message. An administrator initiates transmission of the message simultaneously to a first group of user contact devices for all users in the at least one group of users, then simultaneously to a second group of user contact devices, using the user selected priority information and transmitting the message through at least two industry standard gateways simultaneously. The administrator interface is used to ensure each user is contacted on the first group of user contact devices before the second group of user contact devices using the user selected priority information.