Abstract: An integrated operations support system, method, and computer program product for a high-speed network dedicated to broadband data transport services. A single web portal is provided through which internal personnel manage the physical aspects of the high-speed network, and through which customers (e.g., ISPs) manage the usage and business aspects of the high-speed network. Information related to the operation of the network as well as end-user usage information is maintained in a common operations support system database. Information in the database is manipulated through a variety of applications, each of which is available through the single web portal.

Abstract: A method for expanding customer bases for data services providers. The method includes connecting end-users of a plurality of services providers to a high-speed network dedicated to broadband data transport services. The end-users are connected to the respective headends of their services providers through a common data center of the high-speed network. The high-speed network is owned by a third party, that third party not being any of the services providers having end-users connected to the high-speed network.

Abstract: A system, method, and computer program product for self-authenticating an end-user of one of multiple service providers, each of the service providers having end-users connected to a common network. A digital repository is populated with information regarding the service providers, the end-users and service description information for the end-users. New devices are detected as they are connected to the high-speed network, and are allocated a limited amount of bandwidth. The end-user is given access to an authentication application. Based on the information entered by the end-user, the database is queried to determine a level of service purchased by the end-user from their service provider. The end-user is then allocated the appropriate level of service.