Patents by Inventor Ronald L. Argo

Ronald L. Argo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer messaging service
    Patent number: 8243893
    Abstract: A messaging and alerting service is described. An implementation includes enrolling a customer in the messaging and alert service, storing a list of businesses selected by the customer, storing a customer contact hierarchy list, and contacting the customer according to the contact hierarchy list. The messaging and alerting service enables real-time, interactive alerts to be delivered to customers in the customer's preferred media. In addition, customers may respond to the alerts to provide important directions to a business.
    Type: Grant
    Filed: January 19, 2010
    Date of Patent: August 14, 2012
    Assignee: Accenture Global Services Limited
    Inventors: Marc F. Hayes, Jr., Sean M. Sweeney, Ronald L. Argo
  • CUSTOMER MESSAGING SERVICE
    Publication number: 20100183125
    Abstract: A messaging and alerting service is described. An implementation includes enrolling a customer in the messaging and alert service, storing a list of businesses selected by the customer, storing a customer contact hierarchy list, and contacting the customer according to the contact hierarchy list. The messaging and alerting service enables real-time, interactive alerts to be delivered to customers in the customer's preferred media. In addition, customers may respond to the alerts to provide important directions to a business.
    Type: Application
    Filed: January 19, 2010
    Publication date: July 22, 2010
    Inventors: Marc F. Hayes, JR., Sean M. Sweeney, Ronald L. Argo
  • Customer messaging service
    Patent number: 7653573
    Abstract: A messaging and alerting service is described. An implementation includes enrolling a customer in the messaging and alert service, storing a list of businesses selected by the customer, storing a customer contact hierarchy list, and contacting the customer according to the contact hierarchy list. The messaging and alerting service enables real-time, interactive alerts to be delivered to customers in the customer's preferred media. In addition, customers may respond to the alerts to provide important directions to a business.
    Type: Grant
    Filed: December 17, 2004
    Date of Patent: January 26, 2010
    Assignee: Accenture LLP
    Inventors: Marc F. Hayes, Jr., Sean M. Sweeney, Ronald L. Argo
  • Customer messaging service
    Publication number: 20030195811
    Abstract: A messaging and alerting service is described. An implementation includes enrolling a customer in the messaging and alert service, storing a list of businesses selected by the customer, storing a customer contact hierarchy list, and contacting the customer according to the contact hierarchy list. The messaging and alerting service enables real-time, interactive alerts to be delivered to customers in the customer's preferred media. In addition, customers may respond to the alerts to provide important directions to a business.
    Type: Application
    Filed: June 7, 2001
    Publication date: October 16, 2003
    Inventors: Marc F. Hayes, Sean M. Sweeney, Ronald L. Argo