Abstract: A connection connects with or without wires between a control panel or other controller and a computer network. A computer on the network, such as at a different building, in a different city, or elsewhere, may obtain data from the protection system and/or control the protection system. A technician may be assisted by an expert at a remote location. A local wireless network provided by the computer network may be used for wireless communications with a portable service tool.

Abstract: A communications module communicates between the tools or control panel and the technician. A communications module connects to or by the control panel or other controller of the protection system. The communications module logs or stores output data and input controls of the control panel or other controller. The data is formatted or configured into a report. The report may be output to another memory, such as memory stick, or another component, such as over a computer network. The report is sent or printed at a technician's convenience.