Patents by Inventor Rosa Naranjo

Rosa Naranjo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20060140357
    Abstract: A method, system and apparatus for graphically managing the development of a dynamic call router. In this regard, a graphical tool for creating a dynamic call router can include a language model engine such as a natural language understanding language model engine, a call routing object coupled to the language model engine and referencing a call route termination object in a canvas, and a call flow palette having one or more call flow elements configured for arrangement in the canvas. The graphical tool further can include at least one statement represented graphically in the canvas.
    Type: Application
    Filed: December 27, 2004
    Publication date: June 29, 2006
    Applicant: International Business Machines Corporation
    Inventors: Felipe Gomez, Jeffrey Kobal, Brent Metz, Rosa Naranjo