Patents by Inventor Rose C. Kanjirathinkal

Rose C. Kanjirathinkal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9892193
    Abstract: A method for detecting solutions to a problem using content in online discussion sources. The method includes receiving a request, such request identifying a problem, and searching multiple online discussion sources for content related to the problem. Responsive to finding content related to the problem, the method searches the multiple online discussion sources for a plurality of solutions to the problem. Responsive to finding a plurality of solutions to the problem, the method forms groups containing the solutions from each of the multiple online discussion sources. The method then determines a likeliness to solve the problem for each of the groups and ranks the groups based on the determined likeliness to solve the problem. The method then determines that the rank of at least one group meets a threshold value, wherein the threshold value is based on a confidence in the likeliness to solve the problem.
    Type: Grant
    Filed: March 22, 2013
    Date of Patent: February 13, 2018
    Assignee: International Business Machines Corporation
    Inventors: Rashmi Gangadharaiah, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Amit Kumar R. Singh, Karthik Visweswariah
  • Patent number: 9824403
    Abstract: Embodiments of the present invention provide a system, method, and program product to measure problems from a social media discussion. In exemplary embodiments, a computer extracts one or more problems from the social media discussion. The computer extracts one or more severity indicators and one or more complexity indicators from the social media discussion. The computer clusters the one or more problems into one or more sets of unique problems in a manner that related problems are clustered together into the one or more unique problems. The computer determines an overall severity and an overall complexity of the sets of unique problems.
    Type: Grant
    Filed: August 17, 2012
    Date of Patent: November 21, 2017
    Assignee: International Business Machines Corporation
    Inventors: Rashmi Gangadharaiah, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Amit K. R. Singh, Karthik Visweswariah
  • Patent number: 9342587
    Abstract: Embodiments of the present invention relate to an approach for reusing information/knowledge. Specifically, embodiments of the present invention provide an approach for retrieving previously stored data to satisfy queries (e.g., jobs/tickets) for solutions to problems while maintaining privacy/security of the data as well as ensuring the quality of the results. In a typical embodiment, a query for a solution to a problem is received and details are extracted therefrom. Using the details, a search is performed on a set of data stored in at least one computer storage device. Based on the search, a set of results will be generated and classified into a set of categories. In any event, the quality of each of the set of results will be assessed based on the usefulness of the set of results.
    Type: Grant
    Filed: March 24, 2014
    Date of Patent: May 17, 2016
    Assignee: International Business Machines Corporation
    Inventors: Anup K. Ghosh, Sugata Ghosal, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Asidhara Lahiri, Debapriyo Majumdar, Shajith I. Mohamed, Karthik Visweswariah
  • Publication number: 20150149497
    Abstract: A method is provided for determining problem resolutions within a networked computing environment. The method includes retrieving, by one or more computer processors, event data from within a networked computing environment. The method includes determining, by the one or more computer processors, a characteristic of a database within the networked computing environment, the database storing a plurality of problem resolutions. The method includes determining, by the one or more computer processors, a search query corresponding to the event data and to the characteristic of the database. The method includes performing, by the one or more computer processors, a first search of the database using the search query and then refining, by the one or more computer processors, the search query. The method then includes performing, by the one or more computer processors, at least one additional search of the database using the refined search query.
    Type: Application
    Filed: August 25, 2014
    Publication date: May 28, 2015
    Inventors: Rose C Kanjirathinkal, Anindya Neogi, Sriram Raghavan
  • Publication number: 20150149450
    Abstract: A method is provided for determining problem resolutions within a networked computing environment. The method includes retrieving, by one or more computer processors, event data from within a networked computing environment. The method includes determining, by the one or more computer processors, a characteristic of a database within the networked computing environment, the database storing a plurality of problem resolutions. The method includes determining, by the one or more computer processors, a search query corresponding to the event data and to the characteristic of the database. The method includes performing, by the one or more computer processors, a first search of the database using the search query and then refining, by the one or more computer processors, the search query. The method then includes performing, by the one or more computer processors, at least one additional search of the database using the refined search query.
    Type: Application
    Filed: November 27, 2013
    Publication date: May 28, 2015
    Applicant: International Business Machines Corporation
    Inventors: Rose C. Kanjirathinkal, Anindya Neogi, Sriram Raghavan
  • Publication number: 20140289229
    Abstract: A method for detecting solutions to a problem using content in online discussion sources. The method includes receiving a request, such request identifying a problem, and searching multiple online discussion sources for content related to the problem. Responsive to finding content related to the problem, the method searches the multiple online discussion sources for a plurality of solutions to the problem. Responsive to finding a plurality of solutions to the problem, the method forms groups containing the solutions from each of the multiple online discussion sources. The method then determines a likeliness to solve the problem for each of the groups and ranks the groups based on the determined likeliness to solve the problem. The method then determines that the rank of at least one group meets a threshold value, wherein the threshold value is based on a confidence in the likeliness to solve the problem.
    Type: Application
    Filed: March 22, 2013
    Publication date: September 25, 2014
    Applicant: International Business Machines Corporation
    Inventors: Rashmi Gangadharaiah, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Amit Kumar R. Singh, Karthik Visweswariah
  • Publication number: 20140207772
    Abstract: Embodiments of the present invention relate to an approach for reusing information/knowledge. Specifically, embodiments of the present invention provide an approach for retrieving previously stored data to satisfy queries (e.g., jobs/tickets) for solutions to problems while maintaining privacy/security of the data as well as ensuring the quality of the results. In a typical embodiment, a query for a solution to a problem is received and details are extracted therefrom. Using the details, a search is performed on a set of data stored in at least one computer storage device. Based on the search, a set of results will be generated and classified into a set of categories. In any event, the quality of each of the set of results will be assessed based on the usefulness of the set of results.
    Type: Application
    Filed: March 24, 2014
    Publication date: July 24, 2014
    Applicant: International Business Machines Corporation
    Inventors: Anup K. Ghosh, Sugata Ghosal, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Asidhara Lahiri, Debapriyo Majumdar, Shajith I. Mohamed, Karthik Visweswariah
  • Patent number: 8768921
    Abstract: Embodiments of the present invention relate to an approach for reusing information/knowledge. Specifically, embodiments of the present invention provide an approach for retrieving previously stored data to satisfy queries (e.g., jobs/tickets) for solutions to problems while maintaining privacy/security of the data as well as ensuring the quality of the results. In a typical embodiment, a query for a solution to a problem is received and details are extracted therefrom. Using the details, a search is performed on a set of data stored in at least one computer storage device. Based on the search, a set of results will be generated and classified into a set of categories. In any event, the quality of each of the set of results will be assessed based on the usefulness of the set of results.
    Type: Grant
    Filed: October 20, 2011
    Date of Patent: July 1, 2014
    Assignee: International Business Machines Corporation
    Inventors: Sugata Ghosal, Anup K. Ghosh, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Asidhara Lahiri, Debapriyo Majumdar, Shajith I. Mohamed, Karthik Visweswariah
  • Publication number: 20140052842
    Abstract: Embodiments of the present invention provide a system, method, and program product to measure problems from a social media discussion. In exemplary embodiments, a computer extracts one or more problems from the social media discussion. The computer extracts one or more severity indicators and one or more complexity indicators from the social media discussion. The computer clusters the one or more problems into one or more sets of unique problems in a manner that related problems are clustered together into the one or more unique problems. The computer determines an overall severity and an overall complexity of the sets of unique problems.
    Type: Application
    Filed: August 17, 2012
    Publication date: February 20, 2014
    Applicant: International Business Machines Corporation
    Inventors: Rashmi Gangadharaiah, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Amit K. R. Singh, Karthik Visweswariah
  • Publication number: 20130103682
    Abstract: Embodiments of the present invention relate to an approach for reusing information/knowledge. Specifically, embodiments of the present invention provide an approach for retrieving previously stored data to satisfy queries (e.g., jobs/tickets) for solutions to problems while maintaining privacy/security of the data as well as ensuring the quality of the results. In a typical embodiment, a query for a solution to a problem is received and details are extracted therefrom. Using the details, a search is performed on a set of data stored in at least one computer storage device. Based on the search, a set of results will be generated and classified into a set of categories. In any event, the quality of each of the set of results will be assessed based on the usefulness of the set of results.
    Type: Application
    Filed: October 20, 2011
    Publication date: April 25, 2013
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Anup K. Ghosh, Sugata Ghosal, Nandakishore Kambhatla, Rose C. Kanjirathinkal, Asidhara Lahiri, Debapriyo Majumdar, Shajith I. Mohamed, Karthik Visweswariah