Patents by Inventor Ross Guida

Ross Guida has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Self-service claim automation using artificial intelligence
    Patent number: 11676215
    Abstract: Embodiments are disclosed for automatically processing a claim provided by a user. Responsive to receiving a notice of loss associated with a claim of a user, a set of customer identity validation data are collected. The set of customer identity validation data may be determined to meet a pre-defined identity validation criteria. Responsive to determining that the set of customer identity validation data meets the pre-defined identity validation criteria, current claim evaluation data for the claim may be accessed. A set of predictive impact assessment scores associated with the current claim evaluation data may be determined using a predictive model. The set of current claim evaluation data may be determined to meet pre-defined claim data criteria by comparing the predictive impact assessment scores with a set of impact assessment thresholds. Responsive to determining that the set of current claim evaluation data meets the pre-defined claim data criteria, a reactive action to the claim may be determined.
    Type: Grant
    Filed: November 9, 2021
    Date of Patent: June 13, 2023
    Assignee: Liberty Mutual Insurance Company
    Inventors: Ernesto Feiteira, Ross Guida, Julia Muhlen, Donald Lynch Sierra, David Paul Clark
  • Self-service claim automation using artificial intelligence
    Patent number: 11250515
    Abstract: Embodiments are disclosed for automatically processing a claim provided by a user. Responsive to receiving a notice of loss associated with a claim of a user, a set of customer identity validation data are collected. The set of customer identity validation data may be determined to meet a pre-defined identity validation criteria. Responsive to determining that the set of customer identity validation data meets the pre-defined identity validation criteria, current claim evaluation data for the claim may be accessed. A set of predictive impact assessment scores associated with the current claim evaluation data may be determined using a predictive model. The set of current claim evaluation data may be determined to meet pre-defined claim data criteria by comparing the predictive impact assessment scores with a set of impact assessment thresholds. Responsive to determining that the set of current claim evaluation data meets the pre-defined claim data criteria, a reactive action to the claim may be determined.
    Type: Grant
    Filed: June 8, 2018
    Date of Patent: February 15, 2022
    Assignee: Liberty Mutual Insurance Company
    Inventors: Ernesto Feiteira, Ross Guida, Julia Muhlen, Donald Lynch Sierra, David Paul Clark