Abstract: Methods, systems, and computer program products for context-based response generation are provided herein. A method includes: obtaining conversation logs comprising agent responses matched to contexts and a set of designated responses that are not matched to the contexts; replacing at least a portion of the agent responses with the designated responses to form modified conversation logs; training a first model, using the modified conversation logs, to output a designated response in the set for a given context and a second model, using the historical conversation logs, to output one of the agent responses for a given context; identifying one or more new responses based at least in part on the output of the second machine learning model for a particular one of the contexts; and retraining the first machine learning model based at least in part on the one or more new responses.

Abstract: In an approach for providing an enhancement to message check capabilities through an awareness of the message content, a processor processes a message that includes a non-textual part and a textual part. A processor identifies a content context of the non-textual part of the message. A processor identifies an intent and entity of the textual part of the message. A processor determines a potential mismatch between the content context of the non-textual part and the intent and entity of the textual part. A processor provides a suggested replacement for the potential mismatch.

Abstract: In an approach for providing an enhancement to message check capabilities through an awareness of the message content, a processor processes a message that includes a non-textual part and a textual part. A processor identifies a content context of the non-textual part of the message. A processor identifies an intent and entity of the textual part of the message. A processor determines a potential mismatch between the content context of the non-textual part and the intent and entity of the textual part. A processor provides a suggested replacement for the potential mismatch.