Patents by Inventor Roy Philip Weber

Roy Philip Weber has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8891514
    Abstract: A system and method for providing PBX-like functionality at a mobile location includes the capability of maintaining a network session with a mobile number associated with a remote worker. The system utilizes a remote office platform interposed between a data communications network and a conventional PBX switch. A remotely located individual (such as a telecommuter) “logs in” to the remote office platform and, once the individual is authenticated, PBX-like communication with the mobile device is established. If the device is a computer-enabled device and includes a display, the platform can enable a graphical user interface emulating a PBX station set to the device. Alternatively, the remote worker can enter either spoken commands or series of DTMF sequences to utilize the PBX-like features. For these applications, the remote office platform includes a speech recognition module and a translation table for converting a sequence of DTMF tones into a PBX-like call feature (e.g., transfer, hold, mute, etc.).
    Type: Grant
    Filed: August 31, 2005
    Date of Patent: November 18, 2014
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 7996036
    Abstract: A system and method for providing PBX-like functionality at a remote office location includes the capability of maintaining a network session with a mobile number associated with the remote worker once the worker terminates the remote office session. The system utilizes a remote office platform interposed between a data communications network and a conventional PBX switch (located either at a subscriber-based office location or within the communication network and shared by a number of different subscribers). A remotely located individual (such as a telecommuter) “logs in” to the remote office platform and, once the individual is authenticated, a graphical user interface (GUI) emulating a PBX station set is enabled at the remote employee's personal computer, the GUI including a field for entry of the user's mobile number.
    Type: Grant
    Filed: December 19, 2006
    Date of Patent: August 9, 2011
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 7961865
    Abstract: A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a first communication device. A call is placed to a second communication device using contact information provided by the virtual communication subscriber. Extension information is provided to a guest PBX when the call is answered which corresponds to a communication line associated with the second communication device. Upon connection to the second communication device, the incoming call is bridged with the call placed to the second communication device.
    Type: Grant
    Filed: September 21, 2009
    Date of Patent: June 14, 2011
    Assignee: AT&T Intellectual Property II, L.P
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 7827278
    Abstract: A network interface unit is provided for use intermediate a LAN and a public or private network, or a combination of both, for establishing secure links to a VPN gateway. Login by a LAN client with the network interface unit, addressing, authentication, and other configuration operations achieved using a web page-based GUI are applied in establishing tunnels from LAN clients to desired VPN destinations. Illustrative network interface units include a DHCP server and provide encryption-decryption and encapsulation-decapsulation of data packets for communication with VPN nodes. Configuration and connection of a client are further enhanced by a built-in DNS server and other functional servers to provide a high degree of autonomy in establishing connections to a desired VPN gateway via an ISP or other public and/or private network links to. The interface unit then performs required authentication exchanges, and required encryption key exchanges.
    Type: Grant
    Filed: July 23, 2001
    Date of Patent: November 2, 2010
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Thomas Joseph Killian, Norman Loren Schryer, Kevin Stone, Roy Philip Weber
  • Patent number: 7827292
    Abstract: A network interface unit is provided for use intermediate a LAN and a public or private network, or a combination of both, for establishing secure links to a VPN gateway. Login by a LAN client with the network interface unit, addressing, authentication, and other configuration operations achieved using a web page-based GUI are applied in establishing tunnels from LAN clients to desired VPN destinations. Illustrative network interface units include a DHCP server and provide encryption-decryption and encapsulation-decapsulation of data packets for communication with VPN nodes. Configuration and connection of a client are further enhanced by a built-in DNS server and other functional servers to provide a high degree of autonomy in establishing connections to a desired VPN gateway via an ISP or other public and/or private network links to. The interface unit then performs required authentication exchanges, and required encryption key exchanges.
    Type: Grant
    Filed: July 23, 2001
    Date of Patent: November 2, 2010
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Thomas Joseph Killian, Norman Loren Schryer, Kevin Stone, Roy Philip Weber
  • Patent number: 7613288
    Abstract: A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a first communication device. A call is placed to a second communication device using contact information provided by the virtual communication subscriber. Extension information is provided to a guest PBX when the call is answered which corresponds to a communication line associated with the second communication device. Upon connection to the second communication device, the incoming call is bridged with the call placed to the second communication device.
    Type: Grant
    Filed: July 12, 2004
    Date of Patent: November 3, 2009
    Assignee: AT&T Corp.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 7336656
    Abstract: A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a communication device. A call is placed to the communication device using contact information provided by the virtual communication subscriber. Extension information is provided to a SLS when the call is answered which corresponds to a communication line associated with the communication device. Upon connection to the communication device, the incoming call is bridged with the call placed to the communication device.
    Type: Grant
    Filed: March 1, 2005
    Date of Patent: February 26, 2008
    Assignee: AT&T Corp.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shawn Jean, Joan Madden, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 7174189
    Abstract: A system and method for providing PBX-like functionality at a remote office location includes the capability of maintaining a network session with a mobile number associated with the remote worker once the worker terminates the remote office session. The system utilizes a remote office platform interposed between a data communications network and a conventional PBX switch (located either at a subscriber-based office location or within the communication network and shared by a number of different subscribers). A remotely located individual (such as a telecommuter) “logs in” to the remote office platform and, once the individual is authenticated, a graphical user interface (GUI) emulating a PBX station set is enabled at the remote employee's personal computer, the GUI including a field for entry of the user's mobile number.
    Type: Grant
    Filed: April 27, 2004
    Date of Patent: February 6, 2007
    Assignee: AT&T Corp.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 6967947
    Abstract: A system and method for providing PBX-like functionality at a mobile location includes the capability of maintaining a network session with a mobile number associated with a remote worker. The system utilizes a remote office platform interposed between a data communications network and a conventional PBX switch. A remotely located individual (such as a telecommuter) “logs in” to the remote office platform and, once the individual is authenticated, PBX-like communication with the mobile device is established. If the device is a computer-enabled device and includes a display, the platform can enable a graphical user interface emulating a PBX station set to the device. Alternatively, the remote worker can enter either spoken commands or series of DTMF sequences to utilize the PBX-like features. For these applications, the remote office platform includes a speech recognition module and a translation table for converting a sequence of DTMF tones into a PBX-like call feature (e.g., transfer, hold, mute, etc.).
    Type: Grant
    Filed: March 29, 2001
    Date of Patent: November 22, 2005
    Assignee: AT&T Corp.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 6870835
    Abstract: A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a communication device. A call is placed to the communication device using contact information provided by the virtual communication subscriber. Extension information is provided to a SLS when the call is answered which corresponds to a communication line associated with the communication device. Upon connection to the communication device, the incoming call is bridged with the call placed to the communication device.
    Type: Grant
    Filed: May 29, 2001
    Date of Patent: March 22, 2005
    Assignee: AT&T Corp.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shawn Jean, Joan Madden, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 6823318
    Abstract: A method of purchasing an item by a purchaser includes providing an identity of the item to the purchaser over the Internet on a vendor server. The purchaser then places a telephone call over a telephone network to a billing server. During the telephone call, the billing server receives a billing amount for the item and a financial account. The billing server provides a confirmation number to the purchaser during the telephone call. The purchaser then sends the confirmation number to the vendor server. After verifying the confirmation number, the vendor sends the item to the purchaser and the vendor server sends the confirmation number to the billing server over the telephone network.
    Type: Grant
    Filed: September 14, 1998
    Date of Patent: November 23, 2004
    Assignee: AT&T Corp.
    Inventors: Carroll W. Creswell, Roy Philip Weber
  • Patent number: 6823197
    Abstract: A system and method for providing PBX-like functionality at a remote office location includes the capability of maintaining a network session with a mobile number associated with the remote worker once the worker terminates the remote office session. The system utilizes a remote office platform interposed between a data communications network and a conventional PBX switch (located either at a subscriber-based office location or within the communication network and shared by a number of different subscribers). A remotely located individual (such as a telecommuter) “logs in” to the remote office platform and, once the individual is authenticated, a graphical user interface (GUI) emulating a PBX station set is enabled at the remote employee's personal computer, the GUI including a field for entry of the user's mobile number.
    Type: Grant
    Filed: March 13, 2001
    Date of Patent: November 23, 2004
    Assignee: AT&T Corp.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 6804345
    Abstract: Paging, cellular telephone or other messaging functionality is incorporated into a virtual contact center system to permit logged-off customer service representatives (CSRs) to be alerted to a need to logon to the system, and to permit CSRs to alert supervisors or specialists to logon to the system. Matching at a contact control server of existing conditions to predetermined criteria, e.g., failure to login at an assigned time, or specified network conditions (such as length of customer queues), triggers a command for a communication to one or more logged-off CSRs. Results of follow-up testing at the contact control server for matches causes page requests to be renewed, redirected or canceled.
    Type: Grant
    Filed: January 27, 2000
    Date of Patent: October 12, 2004
    Assignee: AT&T Corp
    Inventors: Srinivas Bala, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich
  • Patent number: 6763102
    Abstract: A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a first communication device. A call is placed to a second communication device using contact information provided by the virtual communication subscriber. Extension information is provided to a guest PBX when the call is answered which corresponds to a communication line associated with the second communication device. Upon connection to the second communication device, the incoming call is bridged with the call placed to the second communication device.
    Type: Grant
    Filed: April 5, 2001
    Date of Patent: July 13, 2004
    Assignee: AT&T Corp.
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich, Aleksandr Zelezniak
  • Patent number: 6654459
    Abstract: A virtual contact center system includes facilities for delivering voice authentication prompts upon callback to a CSR who has logged in via a computer link. More particularly, in an illustrative embodiment of the present invention a voice response unit (VRU) provides a voiced sequence of random characters to a CSR under the control of a contact control server. Upon receipt of the sequence, the CSR seeking authentication keys in the same or a related character sequence for delivery over the computer link to the contact control server. When the keyed sequence from the CSR is received at the contact control server in an expected form, the CSR is determined to be authentic. In appropriate cases, either or both of the voice prompt from the contact control center VRU or the keyed character sequence from the CSR may be encrypted to further raise the certainty of authentication.
    Type: Grant
    Filed: January 27, 2000
    Date of Patent: November 25, 2003
    Assignee: AT&T Corp.
    Inventors: Srinivas Bala, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich
  • Patent number: 6650747
    Abstract: A virtual contact center (VCC) system includes facilities for full participation by a VCC monitor in a transaction between a customer and a customer service representative (CSR) using virtual network computing (VNC) techniques. A second display system remote from a first computer system actively views and controls the computing desktop at the first computer. Thus, one or more virtual contact center monitors can simultaneously view a CSR desktop, including windows containing merchant applications. Moreover, use of VNC programs permits a monitor to directly control the selection, display, data entry and interaction with such merchant applications and customer in exactly the same manner, and to the same extent, as a CSR.
    Type: Grant
    Filed: January 27, 2000
    Date of Patent: November 18, 2003
    Assignee: AT&T Corp.
    Inventors: Srinivas Bala, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich
  • Publication number: 20030200321
    Abstract: A network interface unit is provided for use intermediate a LAN and a public or private network, or a combination of both, for establishing secure links to a VPN gateway. Login by a LAN client with the network interface unit, addressing, authentication, and other configuration operations achieved using a web page-based GUI are applied in establishing tunnels from LAN clients to desired VPN destinations. Illustrative network interface units include a DHCP server and provide encryption-decryption and encapsulation-decapsulation of data packets for communication with VPN nodes. Configuration and connection of a client are further enhanced by a built-in DNS server and other functional servers to provide a high degree of autonomy in establishing connections to a desired VPN gateway via an ISP or other public and/or private network links to. The interface unit then performs required authentication exchanges, and required encryption key exchanges.
    Type: Application
    Filed: July 23, 2001
    Publication date: October 23, 2003
    Inventors: Yihsiu Chen, Mark Jeffrey Foladare, Shelley B. Goldman, Thomas Joseph Killian, Norman Loren Schryer, Kevin Stone, Roy Philip Weber
  • Patent number: 6603973
    Abstract: A telephone network arranged to give a telephone call placed to a called party's personal telephone number a particular call treatment that is selected as a function of the particular one of a plurality of predefined areas in which the called party is determined to be located, each of the plurality of predefined areas having at least two telephone stations with different telephone numbers located therein. The location of the called party is determined from the location of a two-way pager associated with the called party as detected by a paging antenna, e.g., tower, of a conventional two- way paging system that was not necessarily installed for use in completing telephone calls. For each personal telephone number, a table is stored associating a call treatment with one or more of the areas. The particular call treatment associated with an area is applied to calls to the personal telephone number when he is within that area.
    Type: Grant
    Filed: August 15, 1997
    Date of Patent: August 5, 2003
    Assignee: AT&T Corp.
    Inventors: Mark Jeffrey Foladare, Shelley B. Goldman, Gary Joe Grimes, David Phillip Silverman, Roy Philip Weber
  • Patent number: 6556562
    Abstract: A cable access network includes a cable trunk amplifier connected over a coaxial cable to A plurality of cable data modems to provide backup power to the cable modem during power outages experienced by either the trunk amplifier or the modems, thereby insuring uninterruptible IP telephone service. The trunk amplifier applies a DC voltage across the conductors of the coaxial cable. An AC/DC power converter and regulator and also a backup battery are sources of power for the DC voltage applied to the coaxial cable. A power outage sensor selectively connects either the AC/DC power converter and regulator or, alternately, the backup battery to the cable, depending on whether there is an outage sensed at the trunk amplifier. Each cable data modem connected to the trunk amplifier is partitioned into IP voice circuits and other circuits not contributing to the IP voice function. The other circuits include, for example, video/audio receiver circuits and IP data transceiver circuits.
    Type: Grant
    Filed: September 29, 1999
    Date of Patent: April 29, 2003
    Assignee: AT&T Corp.
    Inventors: Vijay K. Bhagavath, Joseph Thomas O'Neil, Roy Philip Weber
  • Patent number: 6542475
    Abstract: A system and method for providing PBX-like functionality at a remote office location utilizes a remote office platform interposed between a data communications network and the conventional office PBX. A remotely located individual (such as a telecommuter) can “log in” to the remote office platform and, once the individual is authenticated, the platform can “push” a graphical user interface emulating a PBX station set to the remote employee's personal computer. As the individual activates the various PBX-like features (by “clicking” on a particular button on the screen) a command is returned to the remote office platform and ultimately communicated to the office PBX to affect the desired result (e.g., call transfer, hold, conference, etc.). Inbound traffic to the office PBX destined for the remote individual will be immediately forwarded by the PBX to the remote office platform to be communicated to that person's “soft phone” on the personal computer.
    Type: Grant
    Filed: August 9, 1999
    Date of Patent: April 1, 2003
    Assignee: AT&T Corp.
    Inventors: Srinivas Bala, Yihsiu Chen, Mark Jeffrey Foladare, Kathleen C. Fowler, Shelley B. Goldman, Shaoqing Q. Wang, Roy Philip Weber, Robert S. Westrich