Abstract: A service provider is prompted to provide a summary of an engagement with a consumer, an audible summary provided by the provider is recorded and, and the audible summary is associated with a record of the engagement.

Abstract: An animated representation of a consumer is enabled to interact with an animated representation of a point of service rendered in a user interface to select characteristics of a medical service provider; the selected characteristics of the medical service provider are received; an available medical service provider is identified based at least in part on the selected characteristics; and a communication channel is provided to establish an electronic, real-time communication between the consumer and the identified medical service provider.

Abstract: A computer-implemented method includes receiving a request from a consumer associated with a first medical service provider to engage in real time with a medical service provider over the Internet. The method also includes in response to the received request, displaying a list of medical service providers to the consumer on a user interface. The method also includes providing an indicator associated with a particular medical service provider in the list of medical service providers if the particular medical service provider is a trusted medical service provider identified by the first medical service provider.

Abstract: A request to generate a medical service team for a particular consumer of medical services is received and records including names of one or more medical service providers associated with providing a medical service to the consumer of medical services are retrieved from a data repository. An electronic invitation to join the medical service team associated with providing medical services to the consumer of medical services is sent and responses to the invitation are received. A listing of medical service team members is generated from the responses and the records.

Abstract: A key organization method and system includes receiving a first access key that grants a patient-defined level of access to a first set of medical records, receiving a second access key that grants a patient-defined level of access to a second set of medical records, and storing the first and second access keys in a centralized key repository.

Abstract: A computer-implemented method includes identifying, by one or more computers, information pertaining to provider practices that a service provided is enrolled in, including status information of the service provider in the provider practices and information specifying consumers waiting for the service provider in waiting rooms of the provider practices; and generating, by the one or more computers, a graphical user interface for display of the information pertaining to the provider practices, and with the graphical user interface when rendered on a display device rendering, for a provider practice: a visual representation of status information of the service provider in the provider practice; and a visual representation of information specifying consumers waiting for the service provider in a waiting room of the provider practice.

Abstract: Amongst other things, one or more requests is received from at least one consumer of services to consult with a service provider associated with a brokerage system and having a service provider profile that satisfies at least some attributes in a set of attributes. The consumer demand is measured for consultations with one or more service providers associated with the brokerage system and having service provider profiles that satisfy at least some attributes in the set of attributes. A supply of active service providers associated with the system and having service provider profiles that satisfy at least some attributes in the set of attributes is also measured. It is determined whether an imbalance exists between the consumer demand for and the supply of active service providers having service provider profiles that satisfy at least some attributes in the set of attributes.

Abstract: A computer-implemented method includes receiving, by a first application running on a computing device, a request for a real-time communication with a service provider; retrieving, from a second application running on the same computing device, a geographical location of the computing device; sending, to a brokerage system, the request for the real time consultation with the geographical information; and receiving, from the brokerage system, information specifying one or more available service providers in the geographical location.

Abstract: A request is received from a consumer of services to consult with a service provider having a service provider profile that satisfies at least some attributes in a set of attributes that define a suitable service provider; an available service provider satisfying at least some of the attributes in the set of attributes is identified; and a communication channel is provided to establish a communication between the consumer of services and the identified service provider.

Abstract: A computer-implemented method includes receiving, by one or more computers, a request for aggregation of availability status information for provider practices; retrieving, by the one or more computers, the availability status information for service providers for which the request was received; collectively tracking the retrieved availability status information; and generating, by the one or more computers, a graphical user interface that when rendered on a display device renders: a visual representation of the collectively tracked availability status information arranged by provider practice.

Abstract: A computer-implemented method includes receiving, by a computer system, a service request; identifying by the computer system a type of the service request; retrieving, by the computer system, a mapping specifying one or more fee amounts to be charged for a plurality of types of service requests and one or more types of service providers qualified to respond to the plurality of types of service requests; retrieving, based the identified type of service request and the mapping, a fee amount for the service request and a type of service provider qualified to respond to the service request; and processing payment information for the determined fee amount.

Abstract: A computer-implemented method includes receiving, from a computing device used by a first service provider, a request for an available second service provider, with a device used by the first service provider having a first communication channel established with a device used by a consumer of services; determining one or more available second service providers; establishing, based on selection of an available second service provider, a second communication channel between a device used by the selected second service provider and the device used by the first service provider; receiving, from the device used by the first service provider, a request to bridge the first communication channel and the second communication channel; and bridging the first communication channel and the second communication channel.

Abstract: A set of answers is received to a series of questions sent to a consumer of services, the set of answers to the series of questions is analyzed in a computer to identify types of service providers that can provide services to the consumer based on the received answers, and an agenda is produced, the agenda including the identified types of service providers and topics for the consumer of services to discuss with a service provider of each type, with the topics determined at least in part based on the answers.

Abstract: A computer-implemented method includes receiving, by one or more computer systems, a request sent from a computing device used by a consumer, the request being to find a service provider; determining whether the consumer that sent the request is associated with a sponsor; when associated with a sponsor, retrieving, by the one or more computer systems, a listing of types of services offered by the sponsor; sending, by the one or more computer systems to the computing device, a list of one or more qualified service providers that are qualified to provide a type of service selected from the listing; receiving, by the one or more computer systems, a selection of a service provider from the list; and establishing a communication channel between the computing device used by the consumer and a computing device used by the selected service provider.

Abstract: A medical information system receives patient data and information from various sources and displays such information in a variety of formats for use by members of a medical team in a hospital, clinic, or office. The system receives patient information from doctors, pharmacists, patient monitoring equipment, testing laboratories, and/or computer databases. Access to selected subsets of patient information is provided by user selection of specific data sets identified by job function selection icons. A member of the medical team can record observations about a patient using key words and phrases which can be supplemented with additional text for customized notation. Multiple types of patient data are selectively displayed simultaneously, and to multiple remote users.

Abstract: A set of answers is received to a series of questions sent to a consumer of services, the set of answers to the series of questions is analyzed in a computer to identify types of service providers that can provide services to the consumer based on the received answers, and an agenda is produced, the agenda including the identified types of service providers and topics for the consumer of services to discuss with a service provider of each type, with the topics determined at least in part based on the answers.

Abstract: A rule processing method includes defining a target group of patients chosen from a group of existing patients. An action to be taken concerning one or more patients within the target group of patients is defined, and an execution time for the action is scheduled.

Abstract: A rule processing method includes defining a target group of patients chosen from a group of existing patients. An action to be taken concerning one or more patients within the target group of patients is defined, and an execution time for the action is scheduled.

Abstract: A computer-implemented method includes retrieving, by a computer included in a brokerage system for determining real-time availability of medical service providers for consultations with consumers of medical services, medical data records of a consumer requesting a consultation with one of the medical service providers, with the medical data records retrieved from an source external to the brokerage system and formatted in accordance with a first data format; converting by the computer the medical data records retrieved from the source external to the brokerage system from the first data format to a second, different data format for medical data records used in the brokerage system; and exporting, by the computer system, the medical data to a medical data system used by the one medical service provider.

Abstract: A computer-implemented method includes receiving a request from a consumer to purchase consultation time from a service provider having specified attributes, the service providers associated with a private business; generating a graphical user interface that when rendered on a display device depicts an image marking the graphical user interface with a indicia of the private business and one or more input elements for searching for the one or more service providers associated with the private business; determining by a computer system one or more service providers associated with the private label that are presently available to engage in a real-time consultation with the consumer; searching by the computer system a database of attributes for the one or more presently available service providers selling consultation time; and identifying a presently available service provider associated with at least some of attributes included in the request to purchase consultation time.