Patents by Inventor Ruchi Agarwal

Ruchi Agarwal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210279245
    Abstract: A user engagement platform may be maintained in association with an application or service. The user engagement platform may be configurable to provide user engagement content to users of the application or service. A request to perform an operation on first user engagement content may be received from an authorized administrator. The first user engagement content may be configurable by the authorized administrator to be automatically provided to users of the application or service in response to occurrence of a first event. The operation may be performed on the first user engagement content. It may be determined that the first event has occurred in association with a first user of the application or service. The first user engagement content may be caused to be displayed on a device of the first user.
    Type: Application
    Filed: May 21, 2021
    Publication date: September 9, 2021
    Applicant: Salesforce.com, Inc.
    Inventors: Joseph David Ryan, Adam McCormick Doti, Lila Jane Lancaster Giuili, Justin Zachary Spadea, Ruchi Agarwal, Nithyanandniranjan Chandarraj, Varun Suhas Deshpande
  • Patent number: 11055293
    Abstract: A user engagement platform may be maintained in association with an application or service. The user engagement platform may be configurable to provide user engagement content to users of the application or service. A request to perform an operation on first user engagement content may be received from an authorized administrator. The first user engagement content may be configurable by the authorized administrator to be automatically provided to users of the application or service in response to occurrence of a first event. The operation may be performed on the first user engagement content. It may be determined that the first event has occurred in association with a first user of the application or service. The first user engagement content may be caused to be displayed on a device of the first user.
    Type: Grant
    Filed: November 27, 2018
    Date of Patent: July 6, 2021
    Assignee: Salesforce.com, Inc.
    Inventors: Joseph David Ryan, Adam McCormick Doti, Lila Jane Lancaster Giuili, Justin Zachary Spadea, Ruchi Agarwal, Nithyanandniranjan Chandarraj, Varun Suhas Deshpande
  • Publication number: 20200097477
    Abstract: A user engagement platform may be maintained in association with an application or service. The user engagement platform may be configurable to provide user engagement content to users of the application or service. A request to perform an operation on first user engagement content may be received from an authorized administrator. The first user engagement content may be configurable by the authorized administrator to be automatically provided to users of the application or service in response to occurrence of a first event. The operation may be performed on the first user engagement content. It may be determined that the first event has occurred in association with a first user of the application or service. The first user engagement content may be caused to be displayed on a device of the first user.
    Type: Application
    Filed: November 27, 2018
    Publication date: March 26, 2020
    Applicant: Salesforce.com, Inc.
    Inventors: Joseph David Ryan, Adam McCormick Doti, Lila Jane Lancaster Giuili, Justin Zachary Spadea, Ruchi Agarwal, Nithyanandniranjan Chandarraj, Varun Suhas Deshpande
  • Publication number: 20190129589
    Abstract: Disclosed herein are system, method, and computer program product embodiments providing a personalized interaction and navigation system. An embodiment operates by receiving, during a computing session, an indication of a first interaction with a currently accessed document stored in a computing system. It is determined that the first document is not included in the set of previously accessed documents. A new tab is added to the interface corresponding to the currently accessed document based upon the determining. The new tab is maintained on the interface for the duration of the computing session, wherein upon completion of the computing session, a determination is made whether to persist the tab beyond the computing session based on a request or to automatically remove the tab from the interface and the cache.
    Type: Application
    Filed: January 31, 2018
    Publication date: May 2, 2019
    Applicant: salesforce.com, inc.
    Inventors: Joseph Ryan, David M. Brady, Yon Aran Rhee, Mary Elizabeth Clarke, Mabel Sze Chan, Simon Taggart, Jesse Hausler, Justin Spadea, Mehak Kapur, Mike Alsup, Nithyanandniranjan Chandarraj, Peter Abelseth, Gustavo Souza, Ruchi Agarwal, Brian Donnelly