Patents by Inventor Ruchika Dhingra

Ruchika Dhingra has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer service management workspace
    Patent number: 10921959
    Abstract: A workspace system includes a non-transitory, machine-readable medium and one or more processors that executes instructions stored in the non-transitory, machine-readable media to perform operations. The operations include generating a list of records in a workspace, wherein the list provides the records in a card layout and a table layout. The operations also include receiving a selection of at least one record from the list. The operations further include generating at least one tab in the workspace based at least on the selection of the at least one record. The operations also include generating tab content associated with the at least one tab, wherein the tab content provides a ribbon container and includes one or more form sections configured in columns in the workspace.
    Type: Grant
    Filed: May 1, 2017
    Date of Patent: February 16, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Rajesh Swaminathan, Ruchika Dhingra, Sathiyan Seran
  • CUSTOMER SERVICE MANAGEMENT WORKSPACE
    Publication number: 20180314396
    Abstract: A workspace system includes a non-transitory, machine-readable medium and one or more processors that executes instructions stored in the non-transitory, machine-readable media to perform operations. The operations include generating a list of records in a workspace, wherein the list provides the records in a card layout and a table layout. The operations also include receiving a selection of at least one record from the list. The operations further include generating at least one tab in the workspace based at least on the selection of the at least one record. The operations also include generating tab content associated with the at least one tab, wherein the tab content provides a ribbon container and includes one or more form sections configured in columns in the workspace.
    Type: Application
    Filed: May 1, 2017
    Publication date: November 1, 2018
    Inventors: Rajesh Swaminathan, Ruchika Dhingra, Sathiyan Seran