Abstract: A customer service method includes geolocating devices and users verifying the geolocation of the device. The user selects a search proximity based on the geolocation of the devices, to identify businesses within the search proximity. A list of the businesses is presented, which are selected by the user. The devices communicate with a first network within the business network, which presents chat rooms. Chat rooms are created by the business and by the consumers. Each chat room communicates with a second network, wherein the second network is adaptive based on user input and is able to generate a response based on user input. At least one user is a manager of a business who is able to audit the second network response. A main server, main database, internal artificial intelligence bot, and external artificial intelligence bot are in communication with the devices.