Abstract: A fault localization method includes: obtaining user experience data, network topology data, and resource management data that are of a video service; where the network topology data is used to represent a connection relationship between network devices, and the resource management data is used to represent a connection relationship between user equipment and the network devices; determining a QoE experience indicator of a network device based on the user experience data, the network topology data, and the resource management data; and when QoE represented by the QoE experience indicator of the network device is lower than QoE represented by a device screening threshold, determining the network device as a possible questionable device.

Abstract: A fault localization method includes: obtaining user experience data, network topology data, and resource management data that are of a video service; where the network topology data is used to represent a connection relationship between network devices, and the resource management data is used to represent a connection relationship between user equipment and the network devices; determining a QoE experience indicator of a network device based on the user experience data, the network topology data, and the resource management data; and when QoE represented by the QoE experience indicator of the network device is lower than QoE represented by a device screening threshold, determining the network device as a possible questionable device.

Abstract: A fault localization method includes: obtaining user experience data, network topology data, and resource management data that are of a video service; where the network topology data is used to represent a connection relationship between network devices, and the resource management data is used to represent a connection relationship between user equipment and the network devices; determining a QoE experience indicator of a network device based on the user experience data, the network topology data, and the resource management data; and when QoE represented by the QoE experience indicator of the network device is lower than QoE represented by a device screening threshold, determining the network device as a possible questionable device.

Abstract: A fault localization method and device are provided. The method includes: obtaining user experience data, network topology data, and resource management data that are of a video service; where the network topology data is used to represent a connection relationship between network devices, and the resource management data is used to represent a connection relationship between user equipment and the network devices; determining a quality of experience (QoE) experience indicator of a network device based on the user experience data, the network topology data, and the resource management data; and when quality of experience represented by the QoE experience indicator of the network device is lower than quality of experience represented by a device screening threshold, determining the network device as a possible questionable device. According to the embodiments of the present invention, accuracy of fault localization is high.

Abstract: An alarm root cause analyzing method includes: obtaining at least one alarm of a managed network; sending an alarm raising time to a failed link locating device; receiving an identifier of a failed link, an identifier of an affected edge device, and an identifier of a device interface of the affected edge device; querying whether any alarm from the failed link exists in the at least one alarm, if an alarm from the failed link exists, marking the alarm from the failed link as a root cause alarm; querying whether any alarm from the affected edge device exists in the at least one alarm, if an alarm from the affected edge device exists, if a service object corresponding to the alarm from the affected edge device is borne over the device interface of the affected edge device, marking the alarm from the affected edge device as a derivative alarm.

Abstract: An alarm root cause analyzing method includes: obtaining at least one alarm of a managed network; sending an alarm raising time to a failed link locating device; receiving an identifier of a failed link, an identifier of an affected edge device, and an identifier of a device interface of the affected edge device; querying whether any alarm from the failed link exists in the at least one alarm, if an alarm from the failed link exists, marking the alarm from the failed link as a root cause alarm; querying whether any alarm from the affected edge device exists in the at least one alarm, if an alarm from the affected edge device exists, if a service object corresponding to the alarm from the affected edge device is borne over the device interface of the affected edge device, marking the alarm from the affected edge device as a derivative alarm.