Patents by Inventor Russell Gulli

Russell Gulli has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated text-based messaging interaction using natural language understanding technologies
    Patent number: 8442563
    Abstract: Automated text-based messaging interaction using natural language understanding technologies enables text-based messages to be received from users and interpreted by a self-service application platform so that the self-service application platform can respond to the text-based messages in an automated manner. The characters and strings of characters contained within the text message are interpreted to extract words, which are then processed using a natural language understanding engine to determine the content of the text-based message. The content is used to generate a response message from static and/or dynamic grammars to automate the process of interacting with a user via text-based messages. Multiple text-based message formats are supported, including text messages transmitted using Short Messaging Service (SMS), instant messaging, chat, and e-mail.
    Type: Grant
    Filed: December 11, 2009
    Date of Patent: May 14, 2013
    Assignee: Avaya Inc.
    Inventors: Chun-Yang Chen, Russell Gulli, Christopher Passaretti, Chingfa Wu, Stephen Buckley
  • Automated Text-Based Messaging Interaction Using Natural Language Understanding Technologies
    Publication number: 20100151889
    Abstract: Automated text-based messaging interaction using natural language understanding technologies enables text-based messages to be received from users and interpreted by a self-service application platform so that the self-service application platform can respond to the text-based messages in an automated manner. The characters and strings of characters contained within the text message are interpreted to extract words, which are then processed using a natural language understanding engine to determine the content of the text-based message. The content is used to generate a response message from static and/or dynamic grammars to automate the process of interacting with a user via text-based messages. Multiple text-based message formats are supported, including text messages transmitted using Short Messaging Service (SMS), instant messaging, chat, and e-mail.
    Type: Application
    Filed: December 11, 2009
    Publication date: June 17, 2010
    Applicant: Nortel Networks Limited
    Inventors: Chun-Yang Chen, Russell Gulli, Christopher Passaretti, Chingfa Wu, Stephen Buckley