Patents by Inventor Ryan K. Gunderson

Ryan K. Gunderson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7739273
    Abstract: Xml pages are obtained from knowledge bases that contain step by step instructions. The xml pages are presented as “active content,” by which we mean a series of prompted questions and answers. A user's interactions with the active content is recorded so that the results may be copied to the user's clipboard for automatic transfer to a problem management/ticketing system. Active content that contains embedded questions asked of the user may be used to infer answers to some of the questions from a search query, and, thus, alleviate the need for the user to answer them.
    Type: Grant
    Filed: May 14, 2008
    Date of Patent: June 15, 2010
    Assignee: International Business Machines Corporation
    Inventors: Mark A. Brodie, Ryan K. Gunderson, Jonathan Lenchner, Gopal S. Pingali
  • Publication number: 20080270406
    Abstract: A method for modifying knowledge documents, includes: retrieving an authored document per a client request; wiki-fying a copy of the retrieved authored document; accepting client comments into the wiki-fied authored document, while maintaining the integrity of the authored documents; notifying one or more authors of the authored document of the client comments in the wiki-fied copy of the authored document; modifying the authored document based on the determination of the one or more authors to the validity of the client comments; and replacing the authored document with the modified authored document.
    Type: Application
    Filed: April 27, 2007
    Publication date: October 30, 2008
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Robert A. Flavin, Ryan K. Gunderson, Jonathan Lenchner, Laura Z. Luan, William L. Luken
  • Publication number: 20080213740
    Abstract: Xml pages are obtained from knowledge bases that contain step by step instructions. The xml pages are presented as “active content,” by which we mean a series of prompted questions and answers. A user's interactions with the active content is recorded so that the results may be copied to the user's clipboard for automatic transfer to a problem management/ticketing system. Active content that contains embedded questions asked of the user may be used to infer answers to some of the questions from a search query, and, thus, alleviate the need for the user to answer them.
    Type: Application
    Filed: May 14, 2008
    Publication date: September 4, 2008
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Mark Alan Brodie, Ryan K. Gunderson, Jonathan Lenchner, Gopal S. Pingali
  • Publication number: 20070292833
    Abstract: Xml pages are obtained from knowledge bases that contain step by step instructions. The xml pages are presented as “active content,” by which we mean a series of prompted questions and answers. A user's interactions with the active content is recorded so that the results may be copied to the user's clipboard for automatic transfer to a problem management/ticketing system. Active content that contains embedded questions asked of the user may be used to infer answers to some of the questions from a search query, and, thus, alleviate the need for the user to answer them.
    Type: Application
    Filed: June 2, 2006
    Publication date: December 20, 2007
    Applicant: International Business Machines Corporation
    Inventors: Mark Alan Brodie, Ryan K. Gunderson, Jonathan Lenchner, Gopal Sarma Pingali