Patents by Inventor RYAN S. BRINK

RYAN S. BRINK has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Retraining a conversation system based on negative feedback
    Patent number: 11874861
    Abstract: A method retrains a cognitive interaction information system. One or more processors monitors an interactive communication between a user and the cognitive interactive information system. The processor(s) identifies an incorrect answer returned by the cognitive interactive information system to a question asked by the user; reevaluates the question utilizing alternative intent classifications to form alternative answers; and presents the alternative answers to the user. The processor(s) receive a selection from the alternative answers from the user; updates processing rules to generate updated processing rules that are based on the selection; and retrains the cognitive interaction information system based on the updated processing rules.
    Type: Grant
    Filed: May 17, 2019
    Date of Patent: January 16, 2024
    Assignee: International Business Machines Corporation
    Inventors: Jason M. Brown, Andrew R. Freed, Aaron T. Smith, Joshua S. Allen, Ryan S. Brink
  • RETRAINING A CONVERSATION SYSTEM BASED ON NEGATIVE FEEDBACK
    Publication number: 20200364511
    Abstract: A method retrains a cognitive interaction information system. One or more processors monitors an interactive communication between a user and the cognitive interactive information system. The processor(s) identifies an incorrect answer returned by the cognitive interactive information system to a question asked by the user; reevaluates the question utilizing alternative intent classifications to form alternative answers; and presents the alternative answers to the user. The processor(s) receive a selection from the alternative answers from the user; updates processing rules to generate updated processing rules that are based on the selection; and retrains the cognitive interaction information system based on the updated processing rules.
    Type: Application
    Filed: May 17, 2019
    Publication date: November 19, 2020
    Inventors: JASON M. BROWN, ANDREW R. FREED, AARON T. SMITH, JOSHUA S. ALLEN, RYAN S. BRINK