Patents by Inventor Ryan Sleevi

Ryan Sleevi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for providing secure remote access and control
    Patent number: 9246979
    Abstract: A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.
    Type: Grant
    Filed: October 4, 2013
    Date of Patent: January 26, 2016
    Assignee: BOMGAR CORPORATION
    Inventors: Joel Bomgaars, Nathan McNeill, David Durham, Jeremy Cross, Ryan Sleevi, Huey Jiun Ngo
  • Method and system for providing secure remote access and control
    Patent number: 9225767
    Abstract: A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.
    Type: Grant
    Filed: August 13, 2013
    Date of Patent: December 29, 2015
    Assignee: BOMGAR CORPORATION
    Inventors: Joel Bomgaars, Nathan McNeill, David Durham, Jeremy Cross, Ryan Sleevi, Huey Jiun Ngo
  • METHOD AND SYSTEM FOR PROVIDING SECURE REMOTE ACCESS AND CONTROL
    Publication number: 20140040397
    Abstract: A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.
    Type: Application
    Filed: October 4, 2013
    Publication date: February 6, 2014
    Applicant: BOMGAR
    Inventors: Joel Bomgaars, Nathan McNeill, David Durham, Jeremy Cross, Ryan Sleevi, Huey Jiun Ngo
  • METHOD AND SYSTEM FOR PROVIDING SECURE REMOTE ACCESS AND CONTROL
    Publication number: 20130332548
    Abstract: A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.
    Type: Application
    Filed: August 13, 2013
    Publication date: December 12, 2013
    Applicant: BOMGAR
    Inventors: Joel Bomgaars, Nathan McNeill, David Durham, Jeremy Cross, Ryan Sleevi, Huey Jiun Ngo
  • NETWORK APPARATUS FOR SECURE REMOTE ACCESS AND CONTROL
    Publication number: 20070300291
    Abstract: A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.
    Type: Application
    Filed: May 15, 2007
    Publication date: December 27, 2007
    Applicant: Bomgar
    Inventors: Joel Bomgaars, Jeremy Cross, David Durham, Nathan McNeill, Huey Ngo, Ryan Sleevi