Abstract: In a voice interaction apparatus for performing voice response services utilizing voice, a voice recognizer detects an interaction response content (keywords, unnecessary words, unknown words, and silence) indicating a psychology of a voice-inputting person at a time of a voice interaction, an input state analyzer analyzes the interaction response content and classifies the psychology of the voice-inputting person into predetermined input state information, and a scenario analyzer selects a scenario for a voice-inputting person based on the input state information.

Abstract: Disclosed is an interactive browsing system for acquiring target information in a prescribed information page, which exists at a prescribed site on a network, in response to a request from a user. The system includes a knowledge management unit for storing knowledge necessary to acquire a keyword of a utilizable information page; a human-like agent for analyzing a request, which the user has entered, using the knowledge, and extracting a keyword conforming to the user request; and a browser (data analyzing unit) for acquiring desired target information from the network using the keyword, and outputting this target information to an input/output unit in an appropriate format.