Patents by Inventor Saar Carmi
Saar Carmi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11544311Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.Type: GrantFiled: August 17, 2020Date of Patent: January 3, 2023Assignee: Verint Systems Inc.Inventors: Saar Carmi, Yair Horesh, Galia Zacay
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Publication number: 20200380019Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.Type: ApplicationFiled: August 17, 2020Publication date: December 3, 2020Inventors: Saar Carmi, Yair Horesh, Galia Zacay
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Patent number: 10747797Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.Type: GrantFiled: October 10, 2017Date of Patent: August 18, 2020Assignee: VERINT SYSTEMS LTD.Inventors: Saar Carmi, Yair Horesh, Galia Zacay
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Patent number: 10616414Abstract: A system and method for distinguishing the sentiment of utterances in a dialog is disclosed. The system utilizes a lexicon that is expanded from a seed using unsupervised machine learning. What results is a sentiment classifier that may be optimized for a variety of environments (e.g., conversation, chat, email, etc.), each of which may communicate sentiment differently.Type: GrantFiled: August 22, 2019Date of Patent: April 7, 2020Assignee: VERINT SYSTEMS LTD.Inventors: Yaron Winter, Saar Carmi
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Publication number: 20190379791Abstract: A system and method for distinguishing the sentiment of utterances in a dialog is disclosed. The system utilizes a lexicon that is expanded from a seed using unsupervised machine learning. What results is a sentiment classifier that may be optimized for a variety of environments (e.g., conversation, chat, email, etc.), each of which may communicate sentiment differently.Type: ApplicationFiled: August 22, 2019Publication date: December 12, 2019Inventors: Yaron Winter, Saar Carmi
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Patent number: 10432789Abstract: A system and method for distinguishing the sentiment of utterances in a dialog is disclosed. The system utilizes a lexicon that is expanded from a seed using unsupervised machine learning. What results is a sentiment classifier that may be optimized for a variety of environments (e.g., conversation, chat, email, etc.), each of which may communicate sentiment differently.Type: GrantFiled: February 9, 2017Date of Patent: October 1, 2019Assignee: VERINT SYSTEMS LTD.Inventors: Yaron Winter, Saar Carmi
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Publication number: 20180226071Abstract: A system and method for distinguishing the sentiment of utterances in a dialog is disclosed. The system utilizes a lexicon that is expanded from a seed using unsupervised machine learning. What results is a sentiment classifier that may be optimized for a variety of environments (e.g., conversation, chat, email, etc.), each of which may communicate sentiment differently.Type: ApplicationFiled: February 9, 2017Publication date: August 9, 2018Inventors: Yaron Winter, Saar Carmi
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Publication number: 20180089313Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.Type: ApplicationFiled: October 10, 2017Publication date: March 29, 2018Inventors: Saar Carmi, Yair Horesh, Galia Zacay
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Patent number: 9817892Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.Type: GrantFiled: January 30, 2015Date of Patent: November 14, 2017Assignee: VERINT SYSTEMS LTD.Inventors: Saar Carmi, Yair Horesh, Galia Zacay
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Publication number: 20160034509Abstract: Herein is disclosed an ontology solution that may incorporate four main stages, including training, ontology administration, ontology tagging, and ontology analytics. The training step involves internal machine learning in which the system learns the customer's specific domain. An initial ontology is passed to the ontology administration step where a user reviews the initial ontology and refines it to create a refined ontology. The refined ontology is then stored and passed to the tagging module. Tagging is a continuous online process that uses the ontology to tag tracked items in incoming interactions, and stores the tagged interactions in a persistent repository. Finally the tagged interactions are then used by the analytics module to analyze and extract business data based on an enhanced formulization of a company's internal knowledge and terminology.Type: ApplicationFiled: July 8, 2015Publication date: February 4, 2016Inventor: Saar Carmi
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Publication number: 20150220626Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.Type: ApplicationFiled: January 30, 2015Publication date: August 6, 2015Inventors: Saar Carmi, Yair Horesh, Galia Zacay
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Publication number: 20080208579Abstract: A computer-implemented method for session processing includes identifying a type of data item that is presented to a user by a computerized system. A session in which the user interacts with the computerized system is recorded. A data item of the identified type is automatically detected in the recorded session. The recorded session is replayed, while refraining from presenting the detected data item in the replayed session.Type: ApplicationFiled: February 27, 2007Publication date: August 28, 2008Inventors: Brian Weiss, Ran Achituv, David Bruce, Shai Levi, Ariel Shemesh, Saar Carmi, Arie Zaks