Patents by Inventor Sabitha VIKRAM

Sabitha VIKRAM has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20260127504
    Abstract: A computer system receives a training data set that includes representations of a population of entities that are associated with a target action. Each representation in the training data set including a set of attributes of a respective entity and a time the target action associated with the respective entity occurred. The computer system segments the training data set into multiple time periods, then trains a model to identify, for each of the multiple time periods, an attribute that is correlated with a likelihood that the target action will occur with respect to an entity having the identified attribute during a corresponding time period. The computer system uses the model to perform a first operation for a first set of entities in a first time period and perform a second operation for a second set of entities in a second time period.
    Type: Application
    Filed: January 5, 2026
    Publication date: May 7, 2026
    Inventors: Jim Song, Sabitha Vikram, Ketaki Bhalerao, Andreas Hindman, Srikanth Reddy Annadi, Winnie Chan
  • Patent number: 12518201
    Abstract: A computer system receives a training data set that includes representations of a population of entities that are associated with a target action. Each representation in the training data set including a set of attributes of a respective entity and a time the target action associated with the respective entity occurred. The computer system segments the training data set into multiple time periods, then trains a model to identify, for each of the multiple time periods, an attribute that is correlated with a likelihood that the target action will occur with respect to an entity having the identified attribute during a corresponding time period. The computer system uses the model to perform a first operation for a first set of entities in a first time period and perform a second operation for a second set of entities in a second time period.
    Type: Grant
    Filed: August 30, 2021
    Date of Patent: January 6, 2026
    Assignee: T-Mobile USA, Inc.
    Inventors: Jim Song, Sabitha Vikram, Ketaki Bhalerao, Andreas Hindman, Srikanth Reddy Annadi, Winnie Chan
  • Publication number: 20240303431
    Abstract: Various embodiments discussed herein are directed to improving existing technologies by generating a natural language sequence, which is a candidate for a first person to utter or not utter at least partially responsive to and based on a detected natural language utterance of a second person. A first score indicative of customer satisfaction is determined based on the content of the detected natural language utterance and learning patterns or associations within historical transcripts between, for instance, a customer and a customer service agent. Based on the level of customer satisfaction, the natural language sequence is generated.
    Type: Application
    Filed: March 7, 2023
    Publication date: September 12, 2024
    Inventors: Srikanth Reddy ANNADI, Yuen-Ping CHAN, Andreas Thomas Hindman, Jim SONG, Sabitha VIKRAM