Abstract: Systems and methods for generative artificial intelligence-based incidents management are disclosed. A method may include: receiving a user query from a user interface computer program executed by a user electronic device; determining that the user query is ambiguous; providing the user query to a disambiguation agent, wherein the disambiguation agent returns a plurality of disambiguated user queries for the user query; presenting the plurality of disambiguated user queries to the user interface computer program; receiving a selection of one of the disambiguated user queries from the user interface computer program; generating Structured Query Language (SQL) for the selected disambiguated user query; executing the SQL for the selected disambiguated user query on a database; and returning results of the execution of the SQL for the selected disambiguated user query on the database to the user interface computer program.