Patents by Inventor Sachin Nayak

Sachin Nayak has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10862905
    Abstract: Providing are incident response techniques useful for personas with a variety of experience levels are described. The incident response techniques include a graphical user interface (GUI) for providing a variety of different views for different personas. The graphical user interface may provide a landing page for providing a queue of risk-score prioritized incidents, an incident playbook for providing default or customizable instructions for resolving a particular incident to lesser-experienced personas, an explore container for facilitating efficient navigation of data associated with a particular incident by more-experienced personas, and an activity stream container for providing an overview of activities that have been performed with regard to a particular incident to more-experienced or supervising personas. The explore container may also be integrated with tools for performing actions with the data without leaving the graphical user interface.
    Type: Grant
    Filed: February 27, 2018
    Date of Patent: December 8, 2020
    Assignee: ServiceNow, Inc.
    Inventors: Kurt Joseph Zettel, II, Scott Alan Lewis, James Erbes, Richard Reybok, Harold Byun, Ryan Currier, Michel Abou Samah, Sachin Nayak, Patrice Tollenaere, Zhe Wang
  • Publication number: 20190268354
    Abstract: Providing are incident response techniques useful for personas with a variety of experience levels are described. The incident response techniques include a graphical user interface (GUI) for providing a variety of different views for different personas. The graphical user interface may provide a landing page for providing a queue of risk-score prioritized incidents, an incident playbook for providing default or customizable instructions for resolving a particular incident to lesser-experienced personas, an explore container for facilitating efficient navigation of data associated with a particular incident by more-experienced personas, and an activity stream container for providing an overview of activities that have been performed with regard to a particular incident to more-experienced or supervising personas. The explore container may also be integrated with tools for performing actions with the data without leaving the graphical user interface.
    Type: Application
    Filed: February 27, 2018
    Publication date: August 29, 2019
    Inventors: Kurt Joseph Zettel, II, Scott Alan Lewis, James Erbes, Richard Reybok, Harold Byun, Ryan Currier, Michel Abou Samah, Sachin Nayak, Patrice Tollenaere, Zhe Wang