Patents by Inventor Sage David DRISKELL
Sage David DRISKELL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20260106867Abstract: A credentials security computing system transmits, to a requester computing system, credentials for the account of the specified computing system, wherein the requester computing system, the credentials security computing system, and the specified computing system are logically and physically distinct from each other and communicate with each other via the one or more external communication channels. The credentials security computing system modifies, responsive to transmitting the credentials to the requester computing system, the account of the specified computing system.Type: ApplicationFiled: December 11, 2025Publication date: April 16, 2026Inventors: Sage David DRISKELL, Luke Matthew GLOVER
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Publication number: 20260025386Abstract: A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requesting support for the computing system, issues one or more authentication challenges to the user to authenticate the identity of the user, receives one or more corresponding authentication challenge responses from the user based on the authentication challenge, and verifies a level of authentication based on the authentication challenge response, the level of authentication being selected from multiple levels of authentication. The system also determines a level of support access to the computing system based on the verified level of authentication and the identity of the user and programmatically enforces limits on the support access to the computing system via the support technician console based on the determined level of support access.Type: ApplicationFiled: May 7, 2025Publication date: January 22, 2026Inventors: Timothy Mark CONKLE, Sage David DRISKELL, Luke Matthew GLOVER
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Patent number: 12531854Abstract: A credentials security system receives, from a requester computing system, a request for access to the specified computing system. The credentials security system returns, to the requester computing system responsive to receiving the request, credentials for an account present on the specified computing system. The credentials security system modifies, responsive to returning the credentials to the requester, the account on the specified computing system.Type: GrantFiled: February 28, 2024Date of Patent: January 20, 2026Assignee: THE 20 LLCInventors: Sage David Driskell, Luke Matthew Glover
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Patent number: 12301585Abstract: A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requesting support for the computing system, issues one or more authentication challenges to the user to authenticate the identity of the user, receives one or more corresponding authentication challenge responses from the user based on the authentication challenge, and verifies a level of authentication based on the authentication challenge response, the level of authentication being selected from multiple levels of authentication. The system also determines a level of support access to the computing system based on the verified level of authentication and the identity of the user and programmatically enforces limits on the support access to the computing system via the support technician console based on the determined level of support access.Type: GrantFiled: June 14, 2024Date of Patent: May 13, 2025Assignee: MSP Solutions Group, LLCInventors: Timothy Mark Conkle, Sage David Driskell, Luke Matthew Glover
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Publication number: 20250088515Abstract: A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requesting support for the computing system, issues one or more authentication challenges to the user to authenticate the identity of the user, receives one or more corresponding authentication challenge responses from the user based on the authentication challenge, and verifies a level of authentication based on the authentication challenge response, the level of authentication being selected from multiple levels of authentication. The system also determines a level of support access to the computing system based on the verified level of authentication and the identity of the user and programmatically enforces limits on the support access to the computing system via the support technician console based on the determined level of support access.Type: ApplicationFiled: June 14, 2024Publication date: March 13, 2025Inventors: Timothy Mark CONKLE, Sage David DRISKELL, Luke Matthew GLOVER
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Publication number: 20240291811Abstract: A credentials security system receives, from a requester computing system, a request for access to the specified computing system. The credentials security system returns, to the requester computing system responsive to receiving the request, credentials for an account present on the specified computing system. The credentials security system modifies, responsive to returning the credentials to the requester, the account on the specified computing system.Type: ApplicationFiled: February 28, 2024Publication date: August 29, 2024Inventors: Sage David DRISKELL, Luke Matthew GLOVER
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Patent number: 12041060Abstract: A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requesting support for the computing system, issues one or more authentication challenges to the user to authenticate the identity of the user, receives one or more corresponding authentication challenge responses from the user based on the authentication challenge, and verifies a level of authentication based on the authentication challenge response, the level of authentication being selected from multiple levels of authentication. The system also determines a level of support access to the computing system based on the verified level of authentication and the identity of the user and programmatically enforces limits on the support access to the computing system via the support technician console based on the determined level of support access.Type: GrantFiled: January 27, 2022Date of Patent: July 16, 2024Assignee: MSP Solutions Group LLCInventors: Timothy Mark Conkle, Sage David Driskell, Luke Matthew Glover
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Patent number: 11695779Abstract: A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requesting support for the computing system, issues one or more authentication challenges to the user to authenticate the identity of the user, receives one or more corresponding authentication challenge responses from the user based on the authentication challenge, and verifies a level of authentication based on the authentication challenge response, the level of authentication being selected from multiple levels of authentication. The system also determines a level of support access to the computing system based on the verified level of authentication and the identity of the user and programmatically enforces limits on the support access to the computing system via the support technician console based on the determined level of support access.Type: GrantFiled: January 27, 2022Date of Patent: July 4, 2023Assignee: MSP Solutions Group LLCInventors: Timothy Mark Conkle, Sage David Driskell, Luke Matthew Glover
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Publication number: 20230109731Abstract: A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requesting support for the computing system, issues one or more authentication challenges to the user to authenticate the identity of the user, receives one or more corresponding authentication challenge responses from the user based on the authentication challenge, and verifies a level of authentication based on the authentication challenge response, the level of authentication being selected from multiple levels of authentication. The system also determines a level of support access to the computing system based on the verified level of authentication and the identity of the user and programmatically enforces limits on the support access to the computing system via the support technician console based on the determined level of support access.Type: ApplicationFiled: January 27, 2022Publication date: April 13, 2023Inventors: Timothy Mark CONKLE, Sage David DRISKELL, Luke Matthew GLOVER
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Publication number: 20220239662Abstract: A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requesting support for the computing system, issues one or more authentication challenges to the user to authenticate the identity of the user, receives one or more corresponding authentication challenge responses from the user based on the authentication challenge, and verifies a level of authentication based on the authentication challenge response, the level of authentication being selected from multiple levels of authentication. The system also determines a level of support access to the computing system based on the verified level of authentication and the identity of the user and programmatically enforces limits on the support access to the computing system via the support technician console based on the determined level of support access.Type: ApplicationFiled: January 27, 2022Publication date: July 28, 2022Inventors: Timothy Mark CONKLE, Sage David DRISKELL, Luke Matthew GLOVER