Abstract: A method for selecting a virtual machine (VM) for problem determination utilizes a policy-based process for receiving an authorized program analysis report (APAR) containing problem type, a client information handling system (IHS) environment, a configuration, and a program version. The method determines automatically that the problem according to a provisioning policy is a candidate for provisioning a VM for analyzing the problem and searches a provisioning database for an existing VM for a system environment and configuration according to a closeness criteria. The method applies required updates to the provisioned VM, and utilizes the provisioned VM with the required updates for problem analysis. The method also may automatically create a new baseline image in the database according to expected value policy criteria that exceeds predetermined criteria.

Abstract: A method for selecting a virtual machine (VM) for problem determination utilizes a policy-based process for receiving an authorized program analysis report (APAR) containing problem type, a client information handling system (IHS) environment, a configuration, and a program version. The method determines automatically that the problem according to a provisioning policy is a candidate for provisioning a VM for analyzing the problem and searches a provisioning database for an existing VM for a system environment and configuration according to a closeness criteria. The method applies required updates to the provisioned VM, and utilizes the provisioned VM with the required updates for problem analysis. The method also may automatically create a new baseline image in the database according to expected value policy criteria that exceeds predetermined criteria.

Abstract: A method, system and computer-usable medium for providing synchronous, real-time collaboration in an instant messaging system (IMS). A shared workspace is created on the IMS, accessible by IMS users through a collaboration window implemented on their respective IMS clients. Predetermined digital content is entered into the shared workspace by an IMS initiating user. Modification operations are then synchronously performed in real-time on the digital content by one or more IMS modifying users within their respective collaboration windows. Modification operations performed by a first IMS modifying user block a second IMS modifying user from performing their own modification operations until the first IMS modifying user relinquishes control. Predetermined visual attributes are assigned to each IMS modifying user to visually track the modifications they make.