Abstract: A system that implements a Hypertext Transfer Protocol Secure (HTTPS) enabled client tool to facilitate HTTPS communication between a client device (on which the tool is installed) and a remote browser through which online product support to the client device is provided. The client tool creates a unique self-signed digital certificate on the fly and is used for client-server authentication purpose. The validity of the certificate is set to one day to avoid its re-use. A unique private key for the certificate is generated as well and is neither shared with other client devices nor made available after authentication. In an HTTPS session, the certificate is renewed and re-authenticated every one hour of interaction with the remote browser. The most recent version of the certificate is stored. When the client tool application is exited or stopped, the stored certificate is deleted. This ensures a secure communication between the client device and the remote browser.

Abstract: A system that implements a Hypertext Transfer Protocol Secure (HTTPS) enabled client tool to facilitate HTTPS communication between a client device (on which the tool is installed) and a remote browser through which online product support to the client device is provided. The client tool creates a unique self-signed digital certificate on the fly and is used for client-server authentication purpose. The validity of the certificate is set to one day to avoid its re-use. A unique private key for the certificate is generated as well and is neither shared with other client devices nor made available after authentication. In an HTTPS session, the certificate is renewed and re-authenticated every one hour of interaction with the remote browser. The most recent version of the certificate is stored. When the client tool application is exited or stopped, the stored certificate is deleted. This ensures a secure communication between the client device and the remote browser.