Patents by Inventor Sai Harini Chettla

Sai Harini Chettla has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11977471
    Abstract: An example embodiment may involve identifying local traces of related events within a plurality of event data repositories, wherein each of the event data repositories is respectively associated with a software application; using a clustering model, assigning the local traces into clusters; determining positive rules that define when pairs of the local traces are linked to a common global trace, and negative rules that define when the pairs are linked to different global traces; linking the pairs into global traces; iteratively training a similarity model to project the local traces into a vector space such that the pairs that are linked to common global traces exhibit a greater similarity with one another than the pairs that are linked to different global traces; and based on the similarity model as trained, linking further local traces to the global traces.
    Type: Grant
    Filed: June 22, 2023
    Date of Patent: May 7, 2024
    Assignee: ServiceNow, Inc.
    Inventors: Fabio Casati, Hans Joachim Gerhard Pohle, Sai Harini Chettla, Manjeet Singh, Jeroen van Gassel, Kiran Sarvabhotla
  • Patent number: 11960353
    Abstract: A system for root cause analysis based on process optimization data is provided. The system receives log data associated with a first trace between a first activity and a second activity of a process. The system further determines a state of inefficiency between the first activity and the second activity based on the received log data. The system further applies a first machine learning (ML) model on the received log data. The system further determines a first label and a first value to be associated with the first trace of the process based on the application of the first ML model. The system further generates presentation data associated with the determined state of inefficiency of the first trace based on the determination of the first label and the first value and further transmits the generated presentation data on a user device.
    Type: Grant
    Filed: November 8, 2021
    Date of Patent: April 16, 2024
    Assignee: ServiceNow, Inc.
    Inventors: Fabio Casati, Hans Jochen Gerhard Pohle, Sai Harini Chettla, Manjeet Singh, Siddhant Sinha
  • Publication number: 20230401139
    Abstract: An example embodiment may involve identifying local traces of related events within a plurality of event data repositories, wherein each of the event data repositories is respectively associated with a software application; using a clustering model, assigning the local traces into clusters; determining positive rules that define when pairs of the local traces are linked to a common global trace, and negative rules that define when the pairs are linked to different global traces; linking the pairs into global traces; iteratively training a similarity model to project the local traces into a vector space such that the pairs that are linked to common global traces exhibit a greater similarity with one another than the pairs that are linked to different global traces; and based on the similarity model as trained, linking further local traces to the global traces.
    Type: Application
    Filed: June 22, 2023
    Publication date: December 14, 2023
    Inventors: Fabio Casati, Hans Joachim Gerhard Pohle, Sai Harini Chettla, Manjeet Singh, Jeroen van Gassel, Kiran Sarvabhotla
  • Patent number: 11734150
    Abstract: An example embodiment may involve identifying local traces of related events within a plurality of event data repositories, wherein each of the event data repositories is respectively associated with a software application; using a clustering model, assigning the local traces into clusters; determining positive rules that define when pairs of the local traces are linked to a common global trace, and negative rules that define when the pairs are linked to different global traces; linking the pairs into global traces; iteratively training a similarity model to project the local traces into a vector space such that the pairs that are linked to common global traces exhibit a greater similarity with one another than the pairs that are linked to different global traces; and based on the similarity model as trained, linking further local traces to the global traces.
    Type: Grant
    Filed: June 10, 2022
    Date of Patent: August 22, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Fabio Casati, Hans Joachim Gerhard Pohle, Sai Harini Chettla, Manjeet Singh, Jeroen van Gassel, Kiran Sarvabhotla
  • Publication number: 20230146414
    Abstract: A system for root cause analysis based on process optimization data is provided. The system receives log data associated with a first trace between a first activity and a second activity of a process. The system further determines a state of inefficiency between the first activity and the second activity based on the received log data. The system further applies a first machine learning (ML) model on the received log data. The system further determines a first label and a first value to be associated with the first trace of the process based on the application of the first ML model. The system further generates presentation data associated with the determined state of inefficiency of the first trace based on the determination of the first label and the first value and further transmits the generated presentation data on a user device.
    Type: Application
    Filed: November 8, 2021
    Publication date: May 11, 2023
    Inventors: Fabio Casati, Hans Jochen Gerhard Pohle, Sai Harini Chettla, Manjeet Singh, Siddhant Sinha