Patents by Inventor Sally R. Neal

Sally R. Neal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Assessment of an organization's customer relationship management capabilities
    Publication number: 20040039631
    Abstract: A software based tool provides an assessment of an organization's customer relationship management capabilities. The tool can, in some cases, assign scores to customer relationship management capabilities in response to receipt of input from a user. An assessment is provided of the customer relationship management capabilities based on the scores assigned to the customer relationship management capabilities.
    Type: Application
    Filed: August 22, 2002
    Publication date: February 26, 2004
    Inventors: Brian K. Crockett, Sally R. Neal, Robert G. Sorensen