Patents by Inventor Sam Jamal

Sam Jamal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Enhanced electronic chat efficiency
    Patent number: 10498675
    Abstract: A system configured to facilitate an electronic chat session between a user and an agent includes an agent interface device, one or more processors, and non-transitory computer readable memory storing program code. Upon execution of the stored program code, the system displays a chat window on the agent interface device, user and agent messages within the chat window, and pre-message text within the chat window. The pre-message text is displayed while the user is composing an unsent message.
    Type: Grant
    Filed: June 15, 2017
    Date of Patent: December 3, 2019
    Assignee: GM GLOBAL TECHNOLOGY OPERATIONS LLC
    Inventors: Rekha Hariram, Sam Jamal, Anthony D. Bolton, James A. Miller
  • ENHANCED ELECTRONIC CHAT EFFICIENCY
    Publication number: 20180367477
    Abstract: A system configured to facilitate an electronic chat session between a user and an agent includes an agent interface device, one or more processors, and non-transitory computer readable memory storing program code. Upon execution of the stored program code, the system displays a chat window on the agent interface device, user and agent messages within the chat window, and pre-message text within the chat window. The pre-message text is displayed while the user is composing an unsent message.
    Type: Application
    Filed: June 15, 2017
    Publication date: December 20, 2018
    Inventors: Rekha Hariram, Sam Jamal, Anthony D. Bolton, James A. Miller