Abstract: The disclosure presents a system and method for efficiently capturing, tracking, analyzing, and providing continuous quality improvement in an integrated manner in relation to errors which occur in the distribution of medication to patients through a multi-store pharmacy operation. The system and method include receiving error event data for a pharmacy error event through a first input device at a pharmacy through an input interface, transmitting the error event data to a pharmacy error event database associated with a pharmacy error event computer and storing the error event data in the pharmacy error event database.

Abstract: A method and apparatus of providing a pharmaceutical consultation prevents a person from receiving a medication prescription if consultation is required, and enables a user to readily view the medication prescription information and convey information to the person. Methods and apparatus of providing a pharmaceutical consultation are provided herein. The methods and apparatus include receiving medication prescription data relating to the medication prescription, and displaying a consultation review screen having a medication prescription view with information relating to the medication prescription and a discussion view with information to be conveyed to the person. The medication prescription data includes a consultation requirement for the medication prescription. A transaction for the medication prescription is prevented if consultation is required, and permitted when data is received indicating the consultation is completed.

Abstract: The disclosure presents a system and method for efficiently capturing, tracking, analyzing, and providing continuous quality improvement in an integrated manner in relation to errors which occur in the distribution of medication to patients through a multi-store pharmacy operation. The system and method include receiving error event data for a pharmacy error event through a first input device at a pharmacy through an input interface, transmitting the error event data to a pharmacy error event database associated with a pharmacy error event computer and storing the error event data in the pharmacy error event database.

Abstract: A method and an apparatus for processing a prescription order are described herein. A prescription label for the prescription order may be generated in response to receipt of the prescription order. The prescription label being generated in a priority order based on a plurality of pharmacy factors. The prescription order may be filled according to the priority order based on the plurality of pharmacy factors. Based on the prescription label, a plurality of graphic displays may be generated to verify the prescription order. The patient may be notified of the status of the prescription associated with the prescription order based on the plurality of graphic displays.

Abstract: An automatic manufacturer switchover function to switch a set of future new, transfer, refill, and/or copy prescriptions to a new manufacturer product for a pharmacy. Furthermore, the claimed method and system may allow for a tiered approach to a manufacturer switch by allowing a corporate entity or owner of a pharmacy network to designate a pharmacy wide preferred manufacturer (or generic product) while giving a local pharmacy the power to decide when to implement a switchover at a local level. In one embodiment, the claimed switching system and process may also provide indications to pharmacists and customers to guide a transition from one manufacturer to another, thereby preserving customer perception of quality and pharmacy reputation.

Abstract: A method and apparatus of interchanging a prescribed medication with a therapeutically equivalent replacement medication includes receiving medication prescription data relating to a medication prescription for a person identifying a therapeutically equivalent replacement medication for a medication associated with the medication prescription, generating an exception for the medication if a replacement medication is identified so as to prevent the medication from being dispensed to the person until the exception is resolved, transmitting a request to replace the prescribed medication with the therapeutically equivalent replacement medication to a medical provider, and resolving the exception based on the response from the medical provider.

Abstract: A method and apparatus of providing a pharmaceutical consultation prevents a person from receiving a medication prescription if consultation is required, and enables a user to readily view the medication prescription information and convey information to the person. Methods and apparatus of providing a pharmaceutical consultation are provided herein. The methods and apparatus include receiving medication prescription data relating to the medication prescription, and displaying a consultation review screen having a medication prescription view with information relating to the medication prescription and a discussion view with information to be conveyed to the person. The medication prescription data includes a consultation requirement for the medication prescription. A transaction for the medication prescription is prevented if consultation is required, and permitted when data is received indicating the consultation is completed.

Abstract: An automatic manufacturer switchover function to switch a set of future new, transfer, refill, and/or copy prescriptions to a new manufacturer product for a pharmacy. Furthermore, the claimed method and system may allow for a tiered approach to a manufacturer switch by allowing a corporate entity or owner of a pharmacy network to designate a pharmacy wide preferred manufacturer (or generic product) while giving a local pharmacy the power to decide when to implement a switchover at a local level. In one embodiment, the claimed switching system and process may also provide indications to pharmacists and customers to guide a transition from one manufacturer to another, thereby preserving customer perception of quality and pharmacy reputation.

Abstract: The disclosure presents a system and method for preventing pharmacy errors for a prescription. The system and method receives prescription data comprising medication data and direction data for the delivery of medication identified within the medication data for the prescription, transmits the prescription data to a pharmacy computer memory associated with a pharmacy prescription entry and fill computer. The system and method further compares, at the pharmacy entry and fill computer, the direction data for the prescription to error prevention keyword data for the medication data, wherein the error prevention keyword data is stored in an error prevention keyword database associated with the pharmacy entry and fill computer and the pharmacy computer memory. A possible directions error message is transmitted to a display of a communication device for viewing by pharmacy personnel in response to the comparison.

Abstract: The disclosure presents a system and method for efficiently capturing, tracking, analyzing, and providing continuous quality improvement in an integrated manner in relation to errors which occur in the distribution of medication to patients through a multi-store pharmacy operation. The system and method include receiving error event data for a pharmacy error event through a first input device at a pharmacy through an input interface, transmitting the error event data to a pharmacy error event database associated with a pharmacy error event computer and storing the error event data in the pharmacy error event database.

Abstract: A method and an apparatus for processing a prescription order are described herein. A prescription label for the prescription order may be generated in response to receipt of the prescription order. The prescription label being generated in a priority order based on a plurality of pharmacy factors. The prescription order may be filled according to the priority order based on the plurality of pharmacy factors. Based on the prescription label, a plurality of graphic displays may be generated to verify the prescription order. The patient may be notified of the status of the prescription associated with the prescription order based on the plurality of graphic displays.