Patents by Inventor Sameer Abhinkar
Sameer Abhinkar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12400072Abstract: Embodiments described herein provide a structured conversation summarization framework. A user interface may be provided which allows an agent to perform a conversation with a customer, for example regarding resolving a customer support issue. Utterances by both the agent and customer may be stored, and at the end of the conversation, the utterances may be used to generate a structured summary. The structured summary may include components such as a general summary, an issue summary, and a resolution summary. Using neural network models and heuristics, each component of the summary may be automatically generated.Type: GrantFiled: January 18, 2023Date of Patent: August 26, 2025Assignee: Salesforce, Inc.Inventors: Victor Yee, Chien-Sheng Wu, Na Cheng, Alexander R. Fabbri, Zachary Alexander, Nicholas Feinig, Sameer Abhinkar, Shashank Harinath, Sitaram Asur, Jacob Nathaniel Huffman, Wojciech Kryscinski, Caiming Xiong
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Publication number: 20250147987Abstract: A text interaction record is received at a database system. The text interaction record may include interaction text from one or more messages between a client machine and a service provider. An input database record creation prompt that includes natural language instructions to generate database record field text based on the text interaction record may be determined. The input database record creation prompt may include some or all of the interaction text. The input database record creation prompt may be transmitted to a large language model for completion. A completed database record creation prompt may be received from the large language model. The completed database record creation prompt may include a text element created by the large language model based on the input database record creation prompt. A database record including a database field storing the text element may be generated in the database system.Type: ApplicationFiled: November 6, 2023Publication date: May 8, 2025Applicant: Salesforce, Inc.Inventors: Feifei JIANG, Regunathan RADHAKRISHNAN, Zachary ALEXANDER, Xiangbo MAO, Sefi ERLICH, Shai BAR-SHALOM, Wala GOANMI, Sitaram ASUR, Tomer Parash MAPA, Sameer ABHINKAR
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Publication number: 20240242022Abstract: Embodiments described herein provide a structured conversation summarization framework. A user interface may be provided which allows an agent to perform a conversation with a customer, for example regarding resolving a customer support issue. Utterances by both the agent and customer may be stored, and at the end of the conversation, the utterances may be used to generate a structured summary. The structured summary may include components such as a general summary, an issue summary, and a resolution summary. Using neural network models and heuristics, each component of the summary may be automatically generated.Type: ApplicationFiled: January 18, 2023Publication date: July 18, 2024Inventors: Victor Yee, Chien-Sheng Wu, Na Cheng, Alexander R. Fabbri, Zachary Alexander, Nicholas Feinig, Sameer Abhinkar, Shashank Harinath, Sitaram Asur, Jacob Nathaniel Huffman, Wojciech Kryscinski, Caiming Xiong
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Patent number: 9508278Abstract: Various systems and methods for presenting contents on a persistent display are described herein. A system for controlling an electronic display comprises a persistent display; a trigger module to detect a triggering event; a configuration module to access a dead screen configuration in response to the triggering event, the dead screen configuration specifying content to display on the persistent display of the system after the system is powered down; and an output module to write the specified content to the persistent display as an image.Type: GrantFiled: February 21, 2014Date of Patent: November 29, 2016Assignee: Intel CorporationInventors: Himanshu Jain, Abhay A. Dharmadhikari, Benjamin Thor Oien, Brandon Gavino, Sameer Abhinkar, Dwayne Canfield, Naveen Nanja
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Publication number: 20150243236Abstract: Various systems and methods for presenting contents on a persistent display are described herein. A system for controlling an electronic display comprises a persistent display; a trigger module to detect a triggering event; a configuration module to access a dead screen configuration in response to the triggering event, the dead screen configuration specifying content to display on the persistent display of the system after the system is powered down; and an output module to write the specified content to the persistent display as an image.Type: ApplicationFiled: February 21, 2014Publication date: August 27, 2015Inventors: Himanshu Jain, Abhay A. Dharmadhikari, Benjamin Thor Oien, Brandon Gavino, Sameer Abhinkar, Dwayne Canfield, Naveen Nanja
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Patent number: 9030482Abstract: A hybrid display frame buffer for a display subsystem. An embodiment of an apparatus a first logic to split a video image into a first data portion and a second data portion; a display frame buffer including a first memory component having a first type of memory and a second memory component having a second type of memory, the first logic to write the first data portion to the first memory component and the second data portion to the second memory component; and a second logic to read the first data portion from the first memory component and the second data component from the second memory component, and to combine the first data portion and the second data portion to generate a combined video image.Type: GrantFiled: November 9, 2012Date of Patent: May 12, 2015Assignee: Intel CorporationInventors: Kyungtae Han, Paul S. Diefenbaugh, Taemin Kim, Nithyananda S. Jeganathan, Sameer Abhinkar
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Publication number: 20140132616Abstract: A hybrid display frame buffer for a display subsystem. An embodiment of an apparatus a first logic to split a video image into a first data portion and a second data portion; a display frame buffer including a first memory component having a first type of memory and a second memory component having a second type of memory, the first logic to write the first data portion to the first memory component and the second data portion to the second memory component; and a second logic to read the first data portion from the first memory component and the second data component from the second memory component, and to combine the first data portion and the second data portion to generate a combined video image.Type: ApplicationFiled: November 9, 2012Publication date: May 15, 2014Inventors: Kyungtae Han, Paul S. Diefenbaugh, Taemin Kim, Nithyananda S. Jeganathan, Sameer Abhinkar
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Publication number: 20130262437Abstract: A query optimizer may determine the time sensitivity of a database query using the query semantics information. The query optimizer may determine a query execution plan based on the time sensitivity of the database query. The query execution plan may also be based on performance characteristics of database servers.Type: ApplicationFiled: December 30, 2011Publication date: October 3, 2013Inventor: Sameer Abhinkar
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Patent number: 8452012Abstract: A system and method for establishing a connection on a mobile computing device includes generating a secret on a trusted platform of the mobile computing device. The secret is transported to a subscriber identity module (SIM)/Smartcard on the mobile computing device. A secure local communication channel is established between the trusted platform and the SIM/Smartcard using the secret.Type: GrantFiled: September 16, 2011Date of Patent: May 28, 2013Assignee: Intel CorporationInventors: Selim Aissi, Sundeep Bajikar, Sameer Abhinkar, Scott Blum, Jane Dashevsky, Abhay Dharmadhikari, Benjamin Matasar, Mrudula Yelamanchi
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Publication number: 20120027209Abstract: A system and method for establishing a connection on a mobile computing device includes generating a secret on a trusted platform of the mobile computing device. The secret is transported to a subscriber identity module (SIM)/Smartcard on the mobile computing device. A secure local communication channel is established between the trusted platform and the SIM/Smartcard using the secret.Type: ApplicationFiled: September 16, 2011Publication date: February 2, 2012Inventors: Selim Aissi, Sundeep Bajikar, Sameer Abhinkar, Scott Blum, Jane Dashevsky, Abhay Dharmadhikari, Benjamin Matasar, Mrudula Yelamanchi
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Patent number: 8027472Abstract: A system and method for establishing a connection on a mobile computing device. A secret is generated on a trusted platform of the mobile computing device. The secret is transported to a secure channel application. The secure channel application establishes a trusted local communication channel between the trusted platform and a SIM (subscriber identity module)/Smartcard. The secret is received by the SIM/Smartcard. The secret, after being received by the SIM/Smartcard, is provided to a secure channel applet on the SIM/Smartcard. The secure channel applet establishes the trusted local communication channel between the SIM/Smartcard and the trusted platform, wherein the secret is shared by the trusted platform and the SIM/Smartcard.Type: GrantFiled: December 30, 2005Date of Patent: September 27, 2011Inventors: Selim Aissi, Sundeep Bajikar, Sameer Abhinkar, Scott Blum, Jane Dashevsky, Abhay Dharmadhikari, Benjamin Matasar, Mrudula Yelamanchi
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Patent number: 7861068Abstract: An electronic system may include a memory storing processor-executable program code and a processor in communication with the memory and operative in conjunction with the stored program code to determine a number of retired instructions and a number of input/output queue events for a workload and to determine if a performance characteristic is within a desired performance range based at least in part on the number of retired instructions and the number of input/output queue events. If the performance characteristic is within the desired performance range, the processor may be further operative in conjunction with the stored program code to determine an amount of time on die and an amount of time off die for the workload, to determine if a phase shift occurred based on the amount of time on die and the amount of time of die, and, if the phase shift occurred, to determine a new target frequency for a processor to execute the workload.Type: GrantFiled: March 7, 2006Date of Patent: December 28, 2010Assignee: Intel CorporationInventors: Eugene Gorbatov, Sameer Abhinkar, Andrew Henroid
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Patent number: 7624428Abstract: An apparatus and method for platform and device independent identity manageability. In one embodiment, the method includes validation of a manageable identity (MID) held within trusted storage of a user platform according to a user request to move the MID to a target platform. Once the MID is validated, available resources of the target platform are verified according to resource requirements of the MID. Once verified, the MID may be moved from the user platform to trusted storage provided by the target platform. In one embodiment, a platform-independent MID may be established that may be moved from a user platform to a non-compatible target platform, such that the platform-independent MID is not constrained to just one single platform. Other embodiments are described and claimed.Type: GrantFiled: June 30, 2005Date of Patent: November 24, 2009Assignee: Intel CorporationInventors: Sameer Abhinkar, Selim Aissi, Jane Dashevsky, Abhay Dharmadhikari, Benjamin J. Matasar, Mrudula Yelamanchi, Scott Blum, Shelagh Ann Callahan
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Publication number: 20080235364Abstract: Some embodiments involve determining a processor performance characteristic associated with a workload, determining a workload characteristic associated with the workload, and determining a processor performance state for the workload based on the performance characteristic and the workload characteristic. Other embodiments are disclosed and claimed.Type: ApplicationFiled: March 7, 2006Publication date: September 25, 2008Inventors: Eugene Gorbatov, Sameer Abhinkar, Andrew Henroid
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Publication number: 20070154014Abstract: A system and method for establishing a trusted connection on a mobile computing device. A shared secret is generated on a trusted platform of the mobile computing device. The shared secret is transported to a secure channel application. The secure channel application establishes a secure local communication channel between the trusted platform and a SIM (subscriber identity module)/Smartcard on the mobile computing device. The shared secret is received by the SlM/Smartcard. In one embodiment, the mobile computing device includes a GSM (Global Systems for Mobile Communications) 03.48 application that sends the shared secret to a GSM 03.48 network infrastructure for storage, management, and verification by the GSM 03.48 network infrastructure, and in turn sends the shared secret to the SIM/Smartcard on the mobile computing device. In an alternative embodiment, a Diffie-Hellman key exchange is performed by the trusted platform to send the shared secret to the SIM/Smartcard.Type: ApplicationFiled: December 30, 2005Publication date: July 5, 2007Inventors: Selim Aissi, Sundeep Bajikar, Sameer Abhinkar, Scott Blum, Jane Dashevsky, Abhay Dharmadhikari, Benjamin Matasar, Mrudula Yelamanchi
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Publication number: 20070005966Abstract: Techniques and architectures that allow two electronic devices to derive a shared keystream from a shared secret. In one embodiment, each of the electronic devices generates a random number and transmits the random number to the other electronic device. Each electronic device may generate value by performing a hash on the shared secret and the two random numbers. The hash value may be used to generate a shared keystream.Type: ApplicationFiled: June 30, 2005Publication date: January 4, 2007Inventors: Selim Aissi, Mrudula Yelamanchi, Sameer Abhinkar, Scott Blum, Jane Dashevsky, Abhay Dharmadhikari, Benjamin Matasar
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Publication number: 20070006281Abstract: An apparatus and method for platform and device independent identity manageability. In one embodiment, the method includes validation of a manageable identity (MID) held within trusted storage of a user platform according to a user request to move the MID to a target platform. Once the MID is validated, available resources of the target platform are verified according to resource requirements of the MID. Once verified, the MID may be moved from the user platform to trusted storage provided by the target platform. In one embodiment, a platform-independent MID may be established that may be moved from a user platform to a non-compatible target platform, such that the platform-independent MID is not constrained to just one single platform. Other embodiments are described and claimed.Type: ApplicationFiled: June 30, 2005Publication date: January 4, 2007Inventors: Sameer Abhinkar, Selim Aissi, Jane Dashevsky, Abhay Dharmadhikari, Benjamin Matasar, Mrudula Yelamanchi, Scott Blum, Shelagh Callahan