Abstract: Systems and methods are described for enabling the monitoring and navigation of a complex of known rooms or facilities having known objects, attributes and/or people associated therewith, wherein different locations of the objects, attributes and/or people within the facilities are related and accessible over known, well-defined alternate paths. Sensor information may be used to facilitate the monitoring and navigation of the facility. At least some systems and methods may be used to enable the navigation of a building or a set of buildings by displaying an interactive graphical map of the building on a display device carried by a user.

Abstract: Provided are systems and methods for tracking resources at a site and initiating audio and video communication with tracked resources using multiple input and output modalities. The systems include a location tracking system, including a positioning engine and a presentation engine, an environmental tracking system, location and environmental sensors, either permanently installed or temporarily deployed, and portable devices such as mobile phones or personal digital assistants carried by the tracked resources and users. The methods include tracking such resources at a site, displaying their locations on a portable device using a visual map display, and providing the ability to initiate bidirectional audio and video communications with one of more of the tracked resources.

Abstract: Systems and methods are described for enabling the monitoring and navigation of a complex of known rooms or facilities having known objects, attributes and/or people associated therewith, wherein different locations of the objects, attributes and/or people within the facilities are related and accessible over known, well-defined alternate paths. Sensor information may be used to facilitate the monitoring and navigation of the facility. At least some systems and methods may be used to enable the navigation of a building or a set of buildings by displaying an interactive graphical map of the building on a display device carried by a user.

Abstract: Provided are systems and methods for tracking resources at a site and initiating audio and video communication with tracked resources using multiple input and output modalities. The systems include a location tracking system, including a positioning engine and a presentation engine, an environmental tracking system, location and environmental sensors, either permanently installed or temporarily deployed, and portable devices such as mobile phones or personal digital assistants carried by the tracked resources and users. The methods include tracking such resources at a site, displaying their locations on a portable device using a visual map display, and providing the ability to initiate bidirectional audio and video communications with one of more of the tracked resources.

Abstract: Provided are systems and methods for tracking resources at a site and initiating audio and video communication with tracked resources using multiple input and output modalities. The systems include a location tracking system, including a positioning engine and a presentation engine, an environmental tracking system, location and environmental sensors, either permanently installed or temporarily deployed, and portable devices such as mobile phones or personal digital assistants carried by the tracked resources and users. The methods include tracking such resources at a site, displaying their locations on a portable device using a visual map display, and providing the ability to initiate bi-directional audio and video communications with one of more of the tracked resources.

Abstract: Systems and methods are described for enabling the monitoring and navigation of a complex of known rooms or facilities having known objects, attributes and/or people associated therewith, wherein different locations of the objects, attributes and/or people within the facilities are related and accessible over known, well-defined alternate paths. Sensor information may be used to facilitate the monitoring and navigation of the facility. At least some systems and methods may be used to enable the navigation of a building or a set of buildings by displaying an interactive graphical map of the building on a display device carried by a user.

Abstract: Systems and methods are described for enabling the monitoring and navigation of a complex of known rooms or facilities having known objects, attributes and/or people associated therewith, wherein different locations of the objects, attributes and/or people within the facilities are related and accessible over known, well-defined alternate paths. Sensor information may be used to facilitate the monitoring and navigation of the facility. At least some systems and methods may be used to enable the navigation of a building or a set of buildings by displaying an interactive graphical map of the building on a display device carried by a user.

Abstract: A sales system is described that enables fast, efficient shopping by customers, and thereby increases sales and encourages customer loyalty, while simultaneously improving store management. An electronic device, which may be mobile or stationary, and which may belong or be assigned to (or accessed by) each customer, is used to access shopping information that might not otherwise be available to the customer during shopping. For example, a personal digital assistant or information kiosk may be used to provide specific product information and complete a sale thereof, or to provide suggested purchase lists and best routes through the store during shopping. The sales system is multi-modal, so that a plurality of input modalities (such as voice or auto-id techniques) are simultaneously available to the customer.

Abstract: Systems and methods are described for enabling the monitoring and navigation of a complex of known rooms or facilities having known objects, attributes and/or people associated therewith, wherein different locations of the objects, attributes and/or people within the facilities are related and accessible over known, well-defined alternate paths. Sensor information may be used to facilitate the monitoring and navigation of the facility. At least some systems and methods may be used to enable the navigation of a building or a set of buildings by displaying an interactive graphical map of the building on a display device carried by a user.

Abstract: A system for synchronizing multiple modalities is described. A user may use multiple modalities, such as voice and browser, to interact with data on a network, such as the World Wide Web. All of the modalities may be synchronized so that all are updated when the user enters information in just one. A method of communicating between devices includes receiving a request for first-modality data that includes first content, and sending a message in response to receiving the request, the message including information allowing the request of second-modality data that includes second content overlapping the first content. Another method includes requesting first data for a first modality, the first data including first content, and automatically requesting second data for a second modality, wherein the second data includes second content that overlaps the first content.

Abstract: Systems and methods are described for enabling the monitoring and navigation of a complex of known rooms or facilities having known objects, attributes and/or people associated therewith, wherein different locations of the objects, attributes and/or people within the facilities are related and accessible over known, well-defined alternate paths. Sensor information may be used to facilitate the monitoring and navigation of the facility. At least some systems and methods may be used to enable the navigation of a building or a set of buildings by displaying an interactive graphical map of the building on a display device carried by a user.

Abstract: A graphical user interface may include a form with a plurality of fields, each field associated with a predetermined category. Each category may have its own, independent, discrete grammar associated therewith, and the independent grammars may be individually activated, simultaneously with their respective categories. In this way, a voice-recognition system that is inputting spoken data for each of the fields may have a restricted grammar to search when attempting to match a particular voice input with an entry for a particular field in the form. Moreover, a global grammar that is active with any one of the independent grammars may be used to move between the fields or perform other high-level functionality not associated with any one of the independent grammars.

Abstract: A first-modality gateway and a second-modality gateway are synchronized, with both gateways interfacing between a user and a server system. The synchronizing allows the user to use either of the first-modality gateway or the second-modality gateway at a given point in time to interface with specific information in the server system. A method includes accessing a communication sent from a first-modality gateway, and providing a synchronizing mechanism in response to accessing the communication. Another method includes receiving a request for a first-modality data from a first-modality entity, determining a second-modality data, and providing the second-modality data to a second-modality entity, where the second-modality data corresponds to the first-modality data. An article includes a first-modality interface, a second-modality interface, and a controller interface.

Abstract: A graphical user interface may include a form with a plurality of fields, each field associated with a predetermined category. Each category may have its own, independent, discrete grammar associated therewith, and the independent grammars may be individually activated, simultaneously with their respective categories. In this way, a voice-recognition system that is inputting spoken data for each of the fields may have a restricted grammar to search when attempting to match a particular voice input with an entry for a particular field in the form. Moreover, a global grammar that is active with any one of the independent grammars may be used to move between the fields or perform other high-level functionality not associated with any one of the independent grammars.

Abstract: Provided are systems and methods for tracking resources at a site and initiating audio and video communication with tracked resources using multiple input and output modalities. The systems include a location tracking system, including a positioning engine and a presentation engine, an environmental tracking system, location and environmental sensors, either permanently installed or temporarily deployed, and portable devices such as mobile phones or personal digital assistants carried by the tracked resources and users. The methods include tracking such resources at a site, displaying their locations on a portable device using a visual map display, and providing the ability to initiate bi-directional audio and video communications with one of more of the tracked resources.

Abstract: A multimodal system may include a user device, a multimodal application, and an application server. The user device includes a multimodal browser operable to receive web content in a multimodal markup language for presentation. The multimodal application includes interfaces implemented as server pages using multimodal markup language tags including tag attributes. The multimodal markup language tags are operable to present interface elements of the server pages in one or more modes and to accept input associated with the interface elements in one or more input modalities. The application server is operable to process the multimodal markup language tags such that the server pages implemented using the multimodal markup language tags can be displayed on the multimodal browser.

Abstract: A particular logging framework provides empirical data on the use of a multi-modal system. The system receives user input in one of multiple modalities, and responds to the received single-modality input by updating a user interface in each of the multiple modalities. The user may respond, using an appropriate modality, to any of the multiple updated user interfaces. User inputs in each of the multiple modalities are logged and time-stamped to create an event log across all modalities for the user. Event logs may be analyzed or used to provide, for example, system improvements, technical support, replay of events, or monitoring of a user. Another logging framework logs events at a field-level from a user of a system. Another logging framework logs events from a user of a system and modifies a presentation parameter based on the logged user events, wherein content is presented to the user according to the presentation parameter.

Abstract: An inventory management system includes an electronic device operable to receive job data related to a task, such as for example, picking, stocking, or counting, performed by a worker in a warehouse, in a selected one of a plurality of available input modalities. The system also includes an inventory database operable to store inventory data that includes count information and location information for each of a plurality of items, accessible in a plurality of formats, such as, for example Voice Extensible Markup Language (VXML) or Hyper Text Markup Language (HTML), each compatible with one of the available input modalities. The system also includes a format determination system operable to input inventory data in a received one of the formats and determine corresponding inventory data in remaining ones of the formats.

Abstract: A sales system is described that enables fast, efficient shopping by customers, and thereby increases sales and encourages customer loyalty, while simultaneously improving store management. An electronic device, which may be mobile or stationary, and which may belong or be assigned to (or accessed by) each customer, is used to access shopping information that might not otherwise be available to the customer during shopping. For example, a personal digital assistant or information kiosk may be used to provide specific product information and complete a sale thereof, or to provide suggested purchase lists and best routes through the store during shopping. The sales system is multi-modal, so that a plurality of input modalities (such as voice or auto-id techniques) are simultaneously available to the customer.

Abstract: A graphical user interface may include a form with a plurality of fields, each field associated with a predetermined category. Each category may have its own, independent, discrete grammar associated therewith, and the independent grammars may be individually activated, simultaneously with their respective categories. In this way, a voice-recognition system that is inputting spoken data for each of the fields may have a restricted grammar to search when attempting to match a particular voice input with an entry for a particular field in the form. Moreover, a global grammar that is active with any one of the independent grammars may be used to move between the fields or perform other high-level functionality not associated with any one of the independent grammars.