Patents by Inventor Sandra Shillinger

Sandra Shillinger has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20070116224
    Abstract: Systems and methods, including computer executable instructions, are provided for telephony service chaining. One method includes invoking a first application in a telephony session. The method includes retrieving a session context associated with the first application and using the session context an input to invoke a second application in the telephony session.
    Type: Application
    Filed: October 28, 2005
    Publication date: May 24, 2007
    Inventors: Paul Burke, Gregory Evans, David Isaacson, Sandra Shillinger, Gerald Winsor
  • Publication number: 20070116223
    Abstract: Systems and methods are provided for coordinating telephony and web services. One method embodiment includes defining a call control XML (ccXML) element associated with accessing a web service application. The method includes extracting a session identification (ID) from a ccXML action in a telephony session. The session ID is used to store and retrieve session context in a context repository. A web service application is invoked using the session ID to coordinate events and context between the telephony session and the web service application.
    Type: Application
    Filed: October 28, 2005
    Publication date: May 24, 2007
    Inventors: Paul Burke, Gregory Evans, Scott McGlashan, David Isaacson, Sandra Shillinger, Gerald Winsor