Patents by Inventor Sandra Stetich

Sandra Stetich has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for conducting transactions with a customer using text messages
    Patent number: 9911115
    Abstract: The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
    Type: Grant
    Filed: March 28, 2017
    Date of Patent: March 6, 2018
    Assignee: West Corporation
    Inventors: Chad David Hendren, Kenneth A. Darby, James Frazier, Steven Gass, Sandra Stetich
  • Systems and methods for conducting transactions with a customer using text messages
    Patent number: 9607345
    Abstract: The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
    Type: Grant
    Filed: September 22, 2015
    Date of Patent: March 28, 2017
    Assignee: West Corporation
    Inventors: Chad David Hendren, Kenneth A. Darby, James Frazer, Steven Gass, Sandra Stetich
  • Conducting transactions between a vendor and a customer using text messages
    Patent number: 9143831
    Abstract: The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
    Type: Grant
    Filed: September 4, 2014
    Date of Patent: September 22, 2015
    Assignee: West Corporation
    Inventors: Chad David Hendren, Kenneth A. Darby, James Frazer, Steven Gass, Sandra Stetich
  • Conducting transactions between a vendor and a customer using text messages
    Patent number: 8839311
    Abstract: The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
    Type: Grant
    Filed: November 26, 2013
    Date of Patent: September 16, 2014
    Assignee: West Corporation
    Inventors: Chad David Hendren, Kenneth A. Darby, James Frazer, Steven Gass, Sandra Stetich
  • Systems and methods for conducting transactions with a customer using text messages
    Patent number: 8621536
    Abstract: The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
    Type: Grant
    Filed: March 18, 2010
    Date of Patent: December 31, 2013
    Assignee: West Corporation
    Inventors: Chad David Hendren, Kenneth A Darby, James Frazer, Steven Gass, Sandra Stetich