Patents by Inventor Sandy Ngo
Sandy Ngo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11282001Abstract: A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.Type: GrantFiled: April 19, 2018Date of Patent: March 22, 2022Assignee: STUBHUB, INC.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Patent number: 11188852Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.Type: GrantFiled: March 26, 2020Date of Patent: November 30, 2021Assignee: StubHub, Inc.Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez
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Publication number: 20200226500Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.Type: ApplicationFiled: March 26, 2020Publication date: July 16, 2020Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez
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Patent number: 10614384Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.Type: GrantFiled: December 30, 2014Date of Patent: April 7, 2020Assignee: STUBHUB, INC.Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez
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Publication number: 20180240044Abstract: A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.Type: ApplicationFiled: April 19, 2018Publication date: August 23, 2018Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Patent number: 9978096Abstract: A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.Type: GrantFiled: August 26, 2013Date of Patent: May 22, 2018Assignee: STUBHUB, INCInventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Publication number: 20160189060Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.Type: ApplicationFiled: December 30, 2014Publication date: June 30, 2016Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez
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Publication number: 20130346122Abstract: A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.Type: ApplicationFiled: August 26, 2013Publication date: December 26, 2013Applicant: STUBHUB, INC.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Patent number: 8521618Abstract: A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.Type: GrantFiled: June 8, 2012Date of Patent: August 27, 2013Assignee: StubHub, Inc.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Publication number: 20120265652Abstract: A system accepts event criteria for at least one ticket and at least one event; accepts price criteria for the ticket(s) and the event(s); displays an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event and price criteria; accepts section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displays ticket information to allow a user to drill down to a specific ticket, cause a location of the specific ticket to be displayed in the interactive venue map; and enable a capability to utilize the interactive venue map to choose a section of interest, causing corresponding ticket information to be displayed in the web browsing language.Type: ApplicationFiled: June 8, 2012Publication date: October 18, 2012Applicant: STUBHUB, INC.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Publication number: 20120166230Abstract: A network-based system includes one or more servers that transfer to a client computer a user interface that includes a selectable icon relating to available seats for an event at an event venue and a selectable icon relating to gift certificates that are redeemable for purchasing one or more available seats to one or more events at one or more event venues. If a request for a gift certificate is received, the one or more servers receive payment for a selected monetary equivalent value for the requested gift certificate; create a gift certificate having the monetary equivalent value at the time that payment is received but not prior to receipt of the requested gift certificate, where the created gift certificate was not previously stored in any database of the network-based system; and store the created gift certificate in a database of the network-based system.Type: ApplicationFiled: December 28, 2010Publication date: June 28, 2012Applicant: STUBHUB, INC.Inventors: Sandy Ngo, Srinivasan Venkatesan, Charles Fineman
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Patent number: 8209241Abstract: A system and method of illustrating where at least one ticket is located in an event venue, comprising: accepting event criteria for at least one ticket and at least one event; accepting price criteria for the at least one ticket and the at least one event; displaying an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event criteria and price criteria; accepting section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displaying ticket information in a web browsing language corresponding to the section selection criteria, the displayed ticket information in the web browsing language being able to be utilized to drill down to a specific ticket, causing a location of the specific ticket to be displayed in the interactive graphics-based event venue map; and enabling a capability to utilize the interactive graphics-based event venue map to choose a section of interest, cauType: GrantFiled: December 31, 2010Date of Patent: June 26, 2012Assignee: Stubhub, Inc.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Patent number: 8190586Abstract: A method for determining whether an entered character string corresponds to terminology utilized in a catalogue database, comprising: accepting the entered character string; determining if the character string matches terminology utilized in the database; if the character string does not match terminology utilized in the database, applying at least one action to the character string to create an edited character string; and determining if the edited character string matches terminology utilized in the database.Type: GrantFiled: February 8, 2007Date of Patent: May 29, 2012Assignee: Stubhub, Inc.Inventors: Christian Knuetter, Steven Lau, Sandy Ngo, Gabe Correa
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Publication number: 20110099092Abstract: A system and method of illustrating where at least one ticket is located in an event venue, comprising: accepting event criteria for at least one ticket and at least one event; accepting price criteria for the at least one ticket and the at least one event; displaying an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event criteria and price criteria; accepting section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displaying ticket information in a web browsing language corresponding to the section selection criteria, the displayed ticket information in the web browsing language being able to be utilized to drill down to a specific ticket, causing a location of the specific ticket to be displayed in the interactive graphics-based event venue map; and enabling a capability to utilize the interactive graphics-based event venue map to choose a section of interest, cauType: ApplicationFiled: December 31, 2010Publication date: April 28, 2011Applicant: STUBHUB, INC.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Patent number: 7917398Abstract: A system and method of illustrating where at least one ticket is located in an event venue, comprising: accepting event criteria for at least one ticket and at least one event; accepting price criteria for the at least one ticket and the at least one event; displaying an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event criteria and price criteria; accepting section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displaying ticket information in a web browsing language corresponding to the section selection criteria, the displayed ticket information in the web browsing language being able to be utilized to drill down to a specific ticket, causing a location of the specific ticket to be displayed in the interactive graphics-based event venue map; and enabling a capability to utilize the interactive graphics-based event venue map to choose a section of interest, cauType: GrantFiled: October 25, 2006Date of Patent: March 29, 2011Assignee: Stubhub, Inc.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi
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Publication number: 20080195580Abstract: A method for determining whether an entered character string corresponds to terminology utilized in a catalogue database, comprising: accepting the entered character string; determining if the character string matches terminology utilized in the database; if the character string does not match terminology utilized in the database, applying at least one action to the character string to create an edited character string; and determining if the edited character string matches terminology utilized in the database.Type: ApplicationFiled: February 8, 2007Publication date: August 14, 2008Applicant: STUBHUB, INC.Inventors: CHRISTIAN KNUETTER, Steven Lau, Sandy Ngo, Gabe Correa
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Publication number: 20080103934Abstract: A system and method of illustrating where at least one ticket is located in an event venue, comprising: accepting event criteria for at least one ticket and at least one event; accepting price criteria for the at least one ticket and the at least one event; displaying an interactive graphics-based event venue map illustrating a location of all sections at a venue with at least one ticket meeting the event criteria and price criteria; accepting section selection criteria, at least one section being selected from the interactive graphics-based event venue map; displaying ticket information in a web browsing language corresponding to the section selection criteria, the displayed ticket information in the web browsing language being able to be utilized to drill down to a specific ticket, causing a location of the specific ticket to be displayed in the interactive graphics-based event venue map; and enabling a capability to utilize the interactive graphics-based event venue map to choose a section of interest, cauType: ApplicationFiled: October 25, 2006Publication date: May 1, 2008Applicant: StubHub, Inc.Inventors: Ashley Gibson, Liza Walsh, Gabriel Manuel Correa, Steven Min Lau, Benjamin Issasschar Salles, Sandy Ngo, Ronald Levi