Abstract: Described are a system, method, and computer program product for diagnosing faulty components in networked computer systems. The method includes generating a graph of a network topology of a networked computer system and determining a set of nodes of the graph affected by a fault in the networked computer system based on an alert associated with the set of nodes. The method also includes determining a faulty component of the networked computer system based on a common node having a plurality of edges connected to nodes in the set of nodes affected by the fault. The method further includes retrieving a set of records of operational changes to the networked computer system and determining an operational change that caused the fault. The method further includes resetting the networked computer system to a prior state before the operational change.

Abstract: Described are a system, method, and computer program product for diagnosing faulty components in networked computer systems. The method includes receiving a plurality of alerts associated with a fault in a networked computer system. The method also includes generating a graph of a network topology of the networked computer system. The method further includes associating each alert with a node of the graph to determine a set of nodes affected by the fault. The method further includes determining a common node of the graph having a plurality of edges connected to nodes affected by the fault. The method further includes determining a faulty component based on the common node, retrieving a set of records of operational changes to the networked computer system, and determining, based on the set of records and the faulty component, an operational change that caused the fault in the networked computer system.

Abstract: Described are a system, method, and computer program product for diagnosing faulty components in networked computer systems. The method includes receiving a plurality of alerts associated with a fault in a networked computer system. The method also includes generating a graph of a network topology of the networked computer system. The method further includes associating each alert with a node of the graph to determine a set of nodes affected by the fault. The method further includes determining a common node of the graph having a plurality of edges connected to nodes affected by the fault. The method further includes determining a faulty component based on the common node, retrieving a set of records of operational changes to the networked computer system, and determining, based on the set of records and the faulty component, an operational change that caused the fault in the networked computer system.

Abstract: Described are a system, method, and computer program product for task-based teleconference management. The method includes initiating a teleconference bridge and generating a teleconference session hosted by the bridge. The method also includes connecting teleconference participants of an organization to the bridge and receiving a participant identifier for each participant. The method further includes determining an association of an organization group with each participant based on a respective participant identifier. The method further includes generating display data configured to cause a computing device to display a control interface depicting: (i) the teleconference session having groups of participants, the groups selected from predetermined groups based on task data, and each participant visually associated which its group; and (ii) labels of each participant to identify the group associated therewith.

Abstract: Described herein are systems, methods, apparatuses, and computer readable media for generating a network topology for a network based on dependencies between network components. Transactions between network components may be monitored in accordance with at least some embodiments. Dependencies may be identified between network applications and/or network devices based on detected transactions detected between those network components. A network topology may then be generated for a network based on the identified dependencies. In some embodiments, the network topology may be used to determine an impact score for one or more network components within the network. An impact score may be used to make determinations with respect to the network.

Abstract: Described are a system, method, and computer program product for task-based teleconference management. The method includes initiating a teleconference bridge and generating a teleconference session hosted by the bridge. The method also includes connecting teleconference participants of an organization to the bridge and receiving a participant identifier for each participant. The method further includes determining an association of an organization group with each participant based on a respective participant identifier. The method further includes generating display data configured to cause a computing device to display a control interface depicting: (i) the teleconference session having groups of participants, the groups selected from predetermined groups based on task data, and each participant visually associated which its group; and (ii) labels of each participant to identify the group associated therewith.

Abstract: Described herein are systems, methods, apparatuses, and computer readable media for generating a network topology for a network based on dependencies between network components. Transactions between network components may be monitored in accordance with at least some embodiments. Dependencies may be identified between network applications and/or network devices based on detected transactions detected between those network components. A network topology may then be generated for a network based on the identified dependencies. In some embodiments, the network topology may be used to determine an impact score for one or more network components within the network. An impact score may be used to make determinations with respect to the network.