Abstract: The present subject matter discloses a system and a method for providing insights of an information technology ecosystem. The system comprises an ingestion module for ingesting at-least one data attribute from at least one data source into a data lake and a data analysis module for generating a dataset using data validation rules, wherein the data validation rules converts the at-least one data attribute to a predetermined format, and for generating at least one service request. Furthermore, the system comprises an automation module for determining a class of the at least one service request, wherein the class of at least one service request is determined based upon the dataset, wherein the class of at least one service request identifies a service provider from a plurality of service providers.

Abstract: According to an aspect of the present disclosure, a healthcare system retrieves multiple parameters relating to a patient from different databases, the parameters including current and historical data relating to the patient. Upon receiving symptoms of a medical problem of the patient, the healthcare system determines based on the symptoms and the multiple retrieved parameters, recommendations to assist in the triage of the patient and provides the recommendations to a healthcare provider to assist in the triage of the patient. Accordingly, the healthcare system is configured to aid triage management by the healthcare system.

Abstract: According to an aspect of the present disclosure, a healthcare system receives a request to initiate a chat in relation to a patient, identifies healthcare providers having responsibility for the patient, and provides a chat session with the identified healthcare providers as participants. Upon receiving a command (requesting information on the patient) during the chat session, the healthcare system retrieves an electronic medical record (EMR) of the patient and sends the EMR to the participants of the chat session. In one embodiment, the command does not specify the identifier of the patient in the chat session. In another embodiment, when an external EMR system maintains EMRs of the patient, the healthcare system retrieves the EMR of the patient from the EMR system without requiring the participant to manually authenticate after specifying the command. Accordingly, the healthcare system is configured to facilitate collaboration among healthcare providers.

Abstract: According to an aspect of the present disclosure, a healthcare system receives a request to initiate a chat in relation to a patient, identifies healthcare providers having responsibility for the patient, and provides a chat session with the identified healthcare providers as participants. Upon receiving a command (requesting information on the patient) during the chat session, the healthcare system retrieves an electronic medical record (EMR) of the patient and sends the EMR to the participants of the chat session. In one embodiment, the command does not specify the identifier of the patient in the chat session. In another embodiment, when an external EMR system maintains EMRs of the patient, the healthcare system retrieves the EMR of the patient from the EMR system without requiring the participant to manually authenticate after specifying the command. Accordingly, the healthcare system is configured to facilitate collaboration among healthcare providers.

Abstract: According to an aspect of the present disclosure, a healthcare system maintains mapping data specifying the Electronic Medical Record (EMR) systems at which EMRs linked to healthcare providers are stored, each EMR containing information related to a corresponding patient. Upon receiving a request from a healthcare provider to view information related to a patient, the mapping data is examined to identify a set of EMR systems that store a set of EMRs that are linked to the healthcare provider and contain information related to the patient. The healthcare system then provides access to the identified set of EMRs using a common user interface. Accordingly, the healthcare system facilitates data aggregation from multiple EMR systems.

Abstract: According to an aspect of the present disclosure, a healthcare system retrieves multiple parameters relating to a patient from different databases, the parameters including current and historical data relating to the patient. Upon receiving symptoms of a medical problem of the patient, the healthcare system determines based on the symptoms and the multiple retrieved parameters, recommendations to assist in the triage of the patient and provides the recommendations to a healthcare provider to assist in the triage of the patient. Accordingly, the healthcare system is configured to aid triage management by the healthcare system.

Abstract: According to an aspect of the present disclosure, a healthcare system receives a request to initiate a chat in relation to a patient, identifies healthcare providers having responsibility for the patient, and provides a chat session with the identified healthcare providers as participants. Upon receiving a command (requesting information on the patient) during the chat session, the healthcare system retrieves an electronic medical record (EMR) of the patient and sends the EMR to the participants of the chat session. In one embodiment, the command does not specify the identifier of the patient in the chat session. In another embodiment, when an external EMR system maintains EMRs of the patient, the healthcare system retrieves the EMR of the patient from the EMR system without requiring the participant to manually authenticate after specifying the command Accordingly, the healthcare system is configured to facilitate collaboration among healthcare providers.