Patents by Inventor Santhi Sandirassegarane

Santhi Sandirassegarane has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for pricing software service requests
    Patent number: 8799056
    Abstract: A system and method for pricing software service requests is provided. The method includes entering input details corresponding to a clients' software service usage data. The method further includes calculating a cost per ticket for each severity level of the software service request. A margin for each severity level is assigned to each severity level in the order of increasing severity. Thereafter, a price per software service request is calculated for each severity level using the corresponding margin. Additionally, the method includes determining an optimal staffing scheme corresponding to one or more software services.
    Type: Grant
    Filed: April 28, 2009
    Date of Patent: August 5, 2014
    Assignee: Infosys Limited
    Inventors: Vishnuraj Kunjur, Mathew Shaji, Atul Jain, Amitava Banerjee, Bhaskarb, Anoop Kumar, Savio D'Souza, Saktipada Maity, Santhi Sandirassegarane
  • METHOD AND SYSTEM FOR PRICING SOFTWARE SERVICE REQUESTS
    Publication number: 20090299786
    Abstract: A system and method for pricing software service requests is provided. The method includes entering input details corresponding to a clients' software service usage data. The method further includes calculating a cost per ticket for each severity level of the software service request. A margin for each severity level is assigned to each severity level in the order of increasing severity. Thereafter, a price per software service request is calculated for each severity level using the corresponding margin. Additionally, the method includes determining an optimal staffing scheme corresponding to one or more software services.
    Type: Application
    Filed: April 28, 2009
    Publication date: December 3, 2009
    Applicant: INFOSYS TECHNOLOGIES LIMITED
    Inventors: Vishnuraj Kunjur, Mathew Shaji, Atul Jain, Amitava Banerjee, Bhaskarb, Anoop Kumar, Savio D'Souza, Saktipada Maity, Santhi Sandirassegarane