Abstract: A method and system for creating distributed applications without programming is disclosed. A Connection Editor interacts with an interface manager attached to each program in the visual development system. The interface manager allows connections to be made using the Connection Editor between the compatible properties of disparate programs by a visual process. Upon connection, the interface manager automates data flow between disparate properties without requiring any additional programming. Furthermore, the interface manager allows for dynamic properties to be exposed based on the run-time discovery of data.

Abstract: Systems and methods for monitoring computer user screen an telephone activity from a remote location are provided. The method includes the steps of recording data corresponding to two actual sequential screen changes at the monitored workstation and storing the screen change-related data; recording data corresponding to audio telephone conversation occurring at the monitored workstation during the sequential screen changes and storing the audio telephone conversion-related data; subsequent to steps “a” and “b”, playing back, with the use of the screen change-related data and the audio telephone conversation-related data, the audio telephone conversation with the sequential screen changes as they both happened in real time at the monitored workstation, to allow a monitoring workstation to view and hear on-screen and telephone activities as they occurred at the monitored workstation; and, providing training to an agent at the monitored workstation based upon the played back audio and sequential screen changes.

Abstract: A method and system for creating distributed applications without programming is disclosed. A Connection Editor interacts with an interface manager attached to each program in the visual development system. The interface manager allows connections to be made using the Connection Editor between the compatible properties of disparate programs by a visual process. Upon connection, the interface manager automates data flow between disparate properties without requiring any additional programming. Furthermore, the interface manager allows for dynamic properties to be exposed based on the run-time discovery of data.

Abstract: A method and system for creating distributed applications without programming is disclosed. A Connection Editor interacts with an interface manager attached to each program in the visual development system. The interface manager allows connections to be made using the Connection Editor between the compatible properties of disparate programs by a visual process. Upon-connection, the interface manager automates data flow between disparate properties without requiring any additional programming. Furthermore, the interface manager allows for dynamic properties to be exposed based on the run-time discovery of data.