Abstract: A method, system and computer program product for facilitating customers to upgrade their hardware or software. An electronic problem ticketing system of a software/hardware vendor receives a request from a customer to open a problem ticket to service a designated version/model of the software/hardware product. The ticketing system acquires the number of users utilizing the software/hardware product requested to be serviced for various versions/models of the software/hardware product. A graphical diagram is generated depicting the number of users utilizing the software/hardware product requested to be serviced for various versions/models of the software/hardware product. A hyperlink to a social media website that contains information of the benefits of using a latest version or model of the software or hardware product is inserted in the graphical diagram, where after displaying such information, an instruction is received from the user to upgrade the software or hardware product.

Abstract: A method, system, and/or computer program product improves an emotional state for a user by activating an improvement device. A speech counter determines a current spoken word count of words spoken by a user during a current predefined time period, where the words spoken by the user are detected by a microphone. One or more processors determine a threshold spoken word count for the user, where the threshold spoken word count historically has improved an emotional state for the user. In response to the current spoken word count being less than the threshold spoken word count, one or more processors activate an improvement device, where the improvement device guides the user to increase the current spoken word count in order to improve the emotional state for the user by reaching the threshold spoken word count.

Abstract: A method, system, and/or computer program product improves an emotional state for a user by activating an improvement device. A speech counter determines a current spoken word count of words spoken by a user during a current predefined time period, where the words spoken by the user are detected by a microphone. One or more processors determine a threshold spoken word count for the user, where the threshold spoken word count historically has improved an emotional state for the user. In response to the current spoken word count being less than the threshold spoken word count, one or more processors activate an improvement device, where the improvement device guides the user to increase the current spoken word count in order to improve the emotional state for the user by reaching the threshold spoken word count.

Abstract: An approach, for creating summarized illustrative representation of software changes. A change summary illustrator, receives a software product change identifier and associated components. The change summary illustrator, identifies at least one of change information associated with at least one of the associated components. The change summary illustrator, determines, at least one of the change information to include at least one of change size attributes and pervasiveness attributes. The change summary illustrator, creates at least one of change size magnitudes and pervasiveness magnitudes, based on categorization of the change size attributes and the pervasiveness attributes, respectively. The change summary illustrator, generates illustrative representations associated with at least one of the associated components including at least one of the change size magnitudes and the pervasiveness magnitudes and outputs the illustrative representations associated with the software product change identifier.

Abstract: A method, system and computer program product for encouraging customers to upgrade their hardware or software. An electronic problem ticketing system of a software/hardware vendor receives a request from a customer to open a problem ticket to service a designated version/model of the software/hardware product. The ticketing system acquires the number of users utilizing the software/hardware product requested to be serviced for various versions/models of the software/hardware product. A graphical diagram is generated depicting the number of users utilizing the software/hardware product requested to be serviced for various versions/models of the software/hardware product. The graphical diagram is then displayed to the user, such as in the problem ticket issued by the ticketing system.

Abstract: Embodiments that indicate usage information of services for wireless communication devices via ambient elements are disclosed. Some embodiments determine usage of a service for a wireless communication device and manipulate one or more ambient elements to indicate the usage to a user of the device. Various embodiments may determine usage by measuring a quantity of data transferred or measuring a number of voice minutes consumed according to a rate plan. Changing ambient elements may comprise activating vibration modules or changing colors of screen elements, or changing screen brightness of the devices, as examples. Examples of wireless communication devices are cell phones, smartphones, satellite phones, and other types of mobile communication devices that use wireless communication services.

Abstract: Embodiments that indicate usage information of services for wireless communication devices via ambient elements are disclosed. Some embodiments determine usage of a service for a wireless communication device and manipulate one or more ambient elements to indicate the usage to a user of the device. Various embodiments may determine usage by measuring a quantity of data transferred or measuring a number of voice minutes consumed according to a rate plan. Changing ambient elements may comprise activating vibration modules or changing colors of screen elements, or changing screen brightness of the devices, as examples. Examples of wireless communication devices are cell phones, smartphones, satellite phones, and other types of mobile communication devices that use wireless communication services.

Abstract: A method and system provides for a single-pass review and feedback of a document. During audio playback of the document to be reviewed, voice-activated recording of feedback and submission of feedback relative to the location in the original document are accomplished. This provides for a fully integrated, single pass review and feedback of documentation to occur.

Abstract: A method and system provides for a single-pass review and feedback of a document. During audio playback of the document to be reviewed, voice-activated recording of feedback and submission of feedback relative to the location in the original document are accomplished. This provides for a fully integrated, single pass review and feedback of documentation to occur.

Abstract: Embodiments that indicate usage information of services for wireless communication devices via ambient elements are disclosed. Some embodiments determine usage of a service for a wireless communication device and manipulate one or more ambient elements to indicate the usage to a user of the device. Various embodiments may determine usage by measuring a quantity of data transferred or measuring a number of voice minutes consumed according to a rate plan. Changing ambient elements may comprise activating vibration modules or changing colors of screen elements, or changing screen brightness of the devices, as examples. Examples of wireless communication devices are cell phones, smartphones, satellite phones, and other types of mobile communication devices that use wireless communication services.

Abstract: A method and system provides for a single-pass review and feedback of a document. During audio playback of the document to be reviewed, voice-activated recording of feedback and submission of feedback relative to the location in the original document are accomplished. This provides for a fully integrated, single pass review and feedback of documentation to occur.

Abstract: A method and system provides for a single-pass review and feedback of a document. During audio playback of the document to be reviewed, voice-activated recording of feedback and submission of feedback relative to the location in the original document are accomplished. This provides for a fully integrated, single pass review and feedback of documentation to occur.