Abstract: A computer-based method and system for managing work requests, said method comprising: generating a work request based on a user input; storing an assignment of the work request to a responder based on the user input; and tracking and storing, at the computing device, progress of the work request such that the progress of stored work requests may be reviewed.

Abstract: A computer-based method for use in researching at least one topic using a computing device coupled to a memory device is provided. The method includes receiving, at the computing device, from a user a selection of at least one of a client and a client matter, querying the memory device to determine a research strategy associated with the at least one of a client and a client matter in response to the selection, and providing, at the computing device, for presentation to the user the research strategy associated with the at least one of a client and a client matter, wherein the research strategy includes at least one resource and at least one resource designator associated with the at least one resource.