Patents by Inventor Sarah Gray
Sarah Gray has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11962717Abstract: Technology for determining a queue position of a call from a user can include receiving, at an enterprise, the call from a user device associated with the user. The user device includes an application associated with the enterprise. The call is placed into an on-hold queue. A weighted level of importance associated with the call is determined based on call history information associated with the user device and call frequency associated with the user. The weighted level of importance is compared to at least one weight threshold. A wait time for the call is decreased based on the weighted level of importance meeting or exceeding the at least one weight threshold.Type: GrantFiled: October 11, 2022Date of Patent: April 16, 2024Assignee: United Services Automobile Association (USAAInventors: Gregory David Hansen, Megan Sarah Jennings, Emily Margaret Gray, Gregory B Yarbrough, Charles Balasingh, Janelle Denice Dziuk, Samip Dilip Mehra, David Patrick Dixon
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Patent number: 10674183Abstract: A system comprises a video hosting subsystem configured to access a database of video streams. The video hosting subsystem comprises a processor for processing data associated with the video streams, and memory for storing data. The processor is configured to receive a user request to access a selected primary video stream. The processor is further configured to identify other video streams captured at substantially the same time and location as the selected primary video stream and in which a person specified in the user request appears. The processor is configured to select, from the identified other video streams, an alternative video stream. The processor is further configured to provide the user with access to the selected primary video stream, together with an option to access the alternative video stream.Type: GrantFiled: August 26, 2019Date of Patent: June 2, 2020Assignee: International Business Machines CorporationInventors: Maurice F. Gray, Sarah Gray, Gordon D. Hutchison
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Publication number: 20190379919Abstract: A system comprises a video hosting subsystem configured to access a database of video streams. The video hosting subsystem comprises a processor for processing data associated with the video streams, and memory for storing data. The processor is configured to receive a user request to access a selected primary video stream. The processor is further configured to identify other video streams captured at substantially the same time and location as the selected primary video stream and in which a person specified in the user request appears. The processor is configured to select, from the identified other video streams, an alternative video stream. The processor is further configured to provide the user with access to the selected primary video stream, together with an option to access the alternative video stream.Type: ApplicationFiled: August 26, 2019Publication date: December 12, 2019Inventors: Maurice F. Gray, Sarah Gray, Gordon D. Hutchison
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Patent number: 10448063Abstract: A system comprises a video hosting subsystem configured to access a database of video streams. The video hosting subsystem comprises a processor for processing data associated with the video streams, and memory for storing data. The processor is configured to receive a user request to access a selected primary video stream. The processor is further configured to identify other video streams captured at substantially the same time and location as the selected primary video stream and in which a person specified in the user request appears. The processor is configured to select, from the identified other video streams, an alternative video stream. The processor is further configured to provide the user with access to the selected primary video stream, together with an option to access the alternative video stream.Type: GrantFiled: February 22, 2017Date of Patent: October 15, 2019Assignee: International Business Machines CorporationInventors: Maurice F. Gray, Sarah Gray, Gordon D. Hutchison
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Publication number: 20180242027Abstract: A system comprises a video hosting subsystem configured to access a database of video streams. The video hosting subsystem comprises a processor for processing data associated with the video streams, and memory for storing data. The processor is configured to receive a user request to access a selected primary video stream. The processor is further configured to identify other video streams captured at substantially the same time and location as the selected primary video stream and in which a person specified in the user request appears. The processor is configured to select, from the identified other video streams, an alternative video stream. The processor is further configured to provide the user with access to the selected primary video stream, together with an option to access the alternative video stream.Type: ApplicationFiled: February 22, 2017Publication date: August 23, 2018Inventors: Maurice F. Gray, Sarah Gray, Gordon D. Hutchison
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Publication number: 20170236158Abstract: A computerized system and methods that create and use consumer sponsorships.Type: ApplicationFiled: February 14, 2016Publication date: August 17, 2017Inventors: GRANT HENDERSON, SARAH GRAY
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Publication number: 20080075827Abstract: A frozen aerated product having an overrun of between about 10% and about 250% and a pH, when melted, in the range about 3.5 to about 5.2, comprises water, 0 to about 20 w/w % fat, about 0.25 to about 20 w/w % milk solids not fat, about 0.05 to about 1.5 w/w % soluble dietary fibre and about 0.1 to about 5 w/w % of insoluble dietary fibre, about 0.1 to about 35 w/w % sweetener but no additional stabilisers or emulsifiers as herein defined. The soluble and insoluble dietary fibre may be derived from fruits or vegetables for example from one or more fruit purees, one or more vegetable purees or mixtures thereof.Type: ApplicationFiled: October 4, 2007Publication date: March 27, 2008Applicant: Good Humor-Breyers Ice Cream, Division of Conopco, Inc.Inventors: Beata Bartkowska, Timothy Foster, Sarah Gray, Sudarshi Regismond, Jeffrey Underdown
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Publication number: 20070192024Abstract: In accordance with one embodiment of the invention, a path planer and method for planning a path of a vehicle defines a reference row having a reference contour in a work area. A representation of the defined reference row is established. The defined reference row comprises a curved component, a generally linear component, or both. A generator generates one or more contour rows with a tracking contour that tracks or mirrors the reference contour based on a vehicular width and a radius difference parameter associated with the curved component. The contour rows are generated by a translation technique for the generally linear component and a radius modification technique for the curved component.Type: ApplicationFiled: March 26, 2007Publication date: August 16, 2007Inventors: Nicholas Flann, Shane Hansen, Sarah Gray
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Publication number: 20070014908Abstract: A low fat frozen confectionery product is provided having 5 wt % or less fat which product comprises a combination of an ice structuring protein (ISP) and a polyol ester of a fatty acid.Type: ApplicationFiled: June 1, 2006Publication date: January 18, 2007Inventors: Allan Bramley, Sarah Gray, Susan Turan, Daryl Spors, Sonja Frisch
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Publication number: 20050197766Abstract: In accordance with one embodiment of the invention, a path planner and method for planning a path of a vehicle defines a reference row having a reference contour in a work area. A representation of the defined reference row is established. The defined reference row comprises a curved component, a generally linear component, or both. A generator generates one or more contour rows with a tracking contour that tracks or mirrors the reference contour based on a vehicular width and a radius difference parameter associated with the curved component. The contour rows are generated by a translation technique for the generally linear component and a radius modification technique for the curved component.Type: ApplicationFiled: January 25, 2005Publication date: September 8, 2005Inventors: Nicholas Flann, Shane Hansen, Sarah Gray
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Publication number: 20050197757Abstract: A method and path planner for planning a path of a vehicle comprising a perimeter training module for identifying a border of a region associated with a work area. A definer for defining a reference row having a reference path that tracks at least a majority of the border. A generator generates tracking rows that track the reference row. The tracking rows comprise at least one inner tracking row and an outer tracking row. Each inner tracking row having at least one inner curve with a lesser radius than an outer tracking row having a corresponding outer curve with a greater radius.Type: ApplicationFiled: January 25, 2005Publication date: September 8, 2005Inventors: Nicholas Flann, Shane Hansen, Sarah Gray
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Publication number: 20050192749Abstract: A path planner and a method for determining a path for a vehicle comprises defining a starting point for the vehicle. A termination point is defined. An obstacle detector detects one or more obstacles in a work area between the starting point and the termination point. A boundary zone is defined about each corresponding obstacle. Candidate paths are identified between the starting point and the termination point. Each candidate path only intersects each boundary zone once for each corresponding obstacle. An economic cost is estimated for traversing each candidate path or a portion thereof between the starting point and the termination point. A preferential path is selected from the identified candidate paths based on the preferential path being associated with a lowest estimated economic cost.Type: ApplicationFiled: January 25, 2005Publication date: September 1, 2005Inventors: Nicholas Flann, Shane Hansen, Sarah Gray
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Publication number: 20050075785Abstract: A method for planning a path for a vehicle comprises creating a travel row transparency over a mapped area. The travel row transparency comprises one or more travel rows. The travel rows are split into travel row sections defined by intersecting the travel row with a map object (e.g., a boundary of mapped area). Partition nodes are generated from the travel row sections. The partition nodes or partition edges are linked together to form a potential drivable path consistent with user input and vehicular constrains. An efficient ordering of the partition nodes are determined consistent with the user input. A path is generated by looping through the ordered partition nodes in the determined efficient order.Type: ApplicationFiled: March 31, 2003Publication date: April 7, 2005Inventors: Sarah Gray, Shane Hansen, Nicholas Flann
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Publication number: 20050075784Abstract: A perimeter training module establishes a perimeter path plan of a vehicle including a defined perimeter. A region-filling module establishes a region-filling path plan of the vehicle within the defined perimeter. A point-to-point planning module establishes a point-to-point path plan of a vehicle including a segment of at least one of the region-filling path plan and the perimeter path plan. The path planner forms a preferential composite path plan based on the established perimeter path plan, the region-filling plan, and the point-to-point path plan.Type: ApplicationFiled: October 7, 2003Publication date: April 7, 2005Inventors: Sarah Gray, Shane Hansen, Nicholas Flann